The Employment + Education Centre

Site: The Employment + Education Centre

Service: 1000 Islands Credit Counselling Service - LEAP Emergency Financial Assistance

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Contact Information
Office Phone 613-498-2111 * Hydro One Customers Toll Free 1-855-487-5327
Toll Free Phone 1-800-926-0777
Fax 613-498-2116
Primary Contact Cheryl McCaugherty, Credit Counselling Administration; Phone: 613-498-2111 ext 247
Primary Executive Martin Carette, Accredited Financial Counsellor, Qualified Insolvency Counsellor; Phone: 613-498-2111 ext 234; Email:
Address & Map
105 Strowger Blvd
Brockville, ON K6V 5V2
View Google Map
Mailing Address Box 191 
Brockville, ON K6V 5K1
Physical Access Fully Accessible
Description & Services
Description (Service) Access agency to apply for LEAP (Low-Income Energy Assistance Program) one-time emergency financial assistance * program runs throughout the year * maximum grant is $500 per fuel per household per year ($600 for electrically heated homes) * grant is credited directly toward energy bill * agency can arrange a 21-day hold on a disconnection notice while a case is being assessed * all decisions can be appealed
Hours Mon, Tue, Thu, Fri 8:30 am-4:30 pm * Wed 8:30 am-7 pm
Areas Served Leeds and Grenville United Counties
Eligibility May be available to low-income customers of Canadian Niagara Power Inc., Rideau St. Lawrence Distribution Inc. or Hydro One experiencing difficulty paying current arrears * decision will be based on several factors including long-term viability of the account * a disconnection notice is not required to be eligible * clients can only apply for LEAP once per calendar year
Application Pre-screening by telephone before in-person interview * documents required for interview include proof of lease or mortgage, proof of household income and recent bank statement

* Contact 1000 Islands Credit Counselling Service
* Hydro One customers throughout Ontario should contact the United Way of Greater Simcoe County

For the complete list of Social Agencies offering the LEAP program, click here
Languages English
Fees None
Bus Route Notes Brockville Transit Transit map * Stop times and locations
Other Details
Legal Status (50) Non Profit
Funding Provincial ; Sponsored by Ontario Energy Board, funded by all utility ratepayers through the distribution rates of each utility
Date Updated 19 Dec 2018
Service Categories Utility Assistance

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

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