Prescott and Russell. Social Services

Site: L'Orignal Office

Service: LEAP Emergency Financial Assistance

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Contact Information
Office Phone 613-675-4642 ext 6114 * Hydro One Customers Toll Free 1-855-487-5327
Toll Free Phone 1-800-667-9825 ext 6114
Fax 613-675-4970
Primary Executive Patricia Hoffman, Ontario Works Supervisor, L'Orignal Office; Phone: 613-675-4642 ext 6200 * 1-800-667-9825 ext 6200; Email:
Alternate Executive Jo-Anne Poirier, Ontario Works Supervisor, Rockland Office; Phone: 613-446-2020 ext 500 * 1-866-298-2228 ext 500; Fax: 613-446-6230; Email:
Address & Map
59 Court St
L'Orignal, ON K0B 1K0
View Google Map
Mailing Address PO Box 303 
L'Orignal, ON K0B 1K0
Physical Access Fully Accessible
Description & Services
Description (Service) Access centre to apply for LEAP (Low-Income Energy Assistance Program) one-time emergency financial assistance * program runs throughout the year * maximum grant is $500 per fuel per household per year ($600 for electrically heated homes) * grant is credited directly toward energy bill * agency can arrange a 21-day hold on a disconnection notice while a case is being assessed * all decisions can be appealed
Hours Mon-Fri 8:30 am-12 noon, 1 pm-4:30 pm, Sep-May * Mon-Fri 8 am-12 noon, 1 pm-4 pm, Jun-Aug
Areas Served Prescott and Russell United Counties
Eligibility May be available to low-income customers of Cooperative Hydro Embrun Inc., Hydro 2000 Inc. or Hydro Hawkesbury Inc., Hydro Ottawa or Hydro One experiencing difficulty paying current arrears * decision will be based on several factors including long-term viability of the account * a disconnection notice may not be required to be eligible
Application Pre-screening by telephone before in-person interview * documents required for interview include proof of lease or mortgage, proof of household income and recent bank statement

* Cooperative Hydro Embrun Inc., Hydro 2000 Inc, Hydro Hawkesbury Inc., or Hydro Ottawa call Social Services at 613-675-4642 ext 6114 or Toll Free 1-800-667-9825 ext 6114
* Hydro One customers (Ontario), call United Way of Greater Simcoe, Toll Free 1-855-487-5327

For the complete list of Social Agencies offering the LEAP program, click here
Languages English ; French
Fees None
Other Details
Social Media Facebook Facebook:
Twitter Twitter:
Legal Status (50) Non Profit
Established 1998
Funding Sponsored by Ontario Energy Board, funded by all utility ratepayers through the distribution rates of each utility
Date Updated 15 Sep 2017
Service Categories Utility Assistance

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

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