coronavirus  Coronavirus (COVID-19) Resources and Information

Many services listed in the Hasting Prince Edward Community Services Directory have reduced hours or are currently closed to the public. We advise that you call ahead to confirm services are open and available before attending in person.

Community Resources

Please refer to the following listings for further information:
COVID-19 Resources

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Please notify us of any temporary changes to your regular services as a result of the COVID-19 pandemic by emailing VIQ direct at info@viq.ca with updates to your listings and/or emerging services. Please include your complete agency name and a contact person for follow up.

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Contact Information
Office Phone 613-382-8220
Toll Free Phone Gananoque 1-866-880-8284 ; Brockville 1-800-267-8146
Fax 613-382-7599
E-Mail alison.tutak@uclg.on.ca
Website www.leedsgrenville.com
Primary Contact Kimberly Little, Manager of Integrated Program Delivery; Phone: 613-342-3840 ext 2385; Email: kimberly.little@uclg.on.ca
Primary Executive Alison Tutak, Director, Community and Social Services
Address & Map
375 Williams St S, Suite 100
Gananoque, ON K7G 1T2
 
View Google Map
Physical Access Fully Accessible
Description & Services
Description (Service) COVID-19 (April 24, 2020): Municipal offices are closed to the public until further notice * clients for Community and Social Service (CSS) are asked to email or telephone their caseworker

Financial assistance and employment supports including training and skills development, academic upgrading and work placements

Financial Assistance

Monthly allowance based on family size, housing costs and income * monthly drug benefit * other services include:

Employment and Participation benefits -- cover costs related to starting a job or placement or education * Families with Children -- child care start-up costs * Health-Related Benefits -- may include emergency dental services, eyeglasses, special diet allowance, health care supplies, medical transportation funds, prosthetic devices, funerals and burials

Employment Assistance

Clients 18-65 years who are not caring for pre-school age children or who do not have a serious disability or illness must participate in employment assistance activities

Community Participation -- volunteer placements * Job Search Programs -- based on individual’s skills, experience and circumstances * Employment Placement -- job matching service * Basic Education -- basic adult upgrading * high school upgrading * literacy and basic skills * Job Skills Training -- development of skills for specific jobs * on-the-job training * Supports to Self-Employment -- referrals to self-employment programs

Learning, Earning and Parenting (LEAP) -- helps young parents finish high school, improve parenting skills, locate and maintain employment

Other services:

Interactive Voice Response (IVR) 1-800-808-2268 -- automated information and payment details, payment history, file status * information and announcements about Ontario Works * service not available to TTY users

Welfare Fraud Hotline 1-800-394-7867 -- to report allegations of fraudulent collection of Ontario Works and Ontario Disability Support Program assistance
Hours COVID-19 Mon-Fri 8 am-12 noon, 1 pm-4 pm
Areas Served Brockville ; Gananoque ; Leeds and Grenville United Counties ; Prescott
Eligibility Ages: 16 year(s) and up 
 
Youth and adults 16 years and older in financial need, and employable youth 16-17 years in financial need who cannot live at home but are attending school or seeking employment * financial need is determined by a review of income, assets and living expenses * Learning, Earning and Parenting (LEAP) -- parents 16-21 years
Application To apply for Ontario Works, call 1-800-770-2170 ext 2129 * visit www.ontario.ca/socialassistance
Languages English
Fees None
Other Details
Legal Status (20) Regional Government
Funding Regional / Municipal - United Counties of Leeds and Grenville ; Provincial - Ministry of Community and Social Services
Date Updated 25 Jul 2019
Subjects
Service Categories Adult Basic Education ~ Social Assistance Recipients ; Adult Basic Education ~ Social Assistance Recipients ~ Teenage Parents ; Adult Literacy Programs ~ Social Assistance Recipients ; Burial/Cremation Expense Assistance ; Emergency Dental Care ; English as a Second Language ~ Social Assistance Recipients ; General Dentistry ~ Youth ~ Social Assistance Recipients ; Job Information ; Medical Expense Assistance ; Mortgage Payment Assistance ; Moving Expense Assistance ; Prejob Guidance ; Provincial/Territorial Social Assistance Programs Applications ; Rent Payment Assistance ; Supportive Housing Expense Assistance ; Teen Expectant/New Parent Assistance ~ Social Assistance Recipients ; Welfare Fraud Reporting ; Welfare to Work Programs

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC