coronavirus  Coronavirus (COVID-19) Resources and Information

Many services listed in the Hasting Prince Edward Community Services Directory have reduced hours or are currently closed to the public. We advise that you call ahead to confirm services are open and available before attending in person.

Community Resources

Please refer to the following listings for further information:
COVID-19 Resources

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Contact Information
Public Comments Head office in Brockville * Satellite offices in Gananoque, Kemptville, Elgin and Prescott
Office Phone 613-925-1615
Toll Free Phone 1-800-809-2494
Fax 613-498-2402
Primary Contact Beth Kent, Director of Administrative Services; Phone: 613-498-4844 ext 3025
Primary Executive Kevin Kapler, Executive Director; Phone: 613-498-4844 ext 3024; Email:
Address & Map
193 Water St, Unit 401
Prescott, ON K0E 1T0
View Google Map
Mailing Address c/o Children's Mental Health of Leeds & Grenville 
779 Chelsea St, Suite BU 
Brockville, ON K6V 6J8
Physical Access Not Accessible - Interviews can be arranged at an accessible location
Description & Services
Description (Service) COVID-19 (April 27, 2020): Services over the telephone * children, youth and their families can reach out at anytime to make a referral and receive service * Call-In Sessions: a single session option for families to check-in with a clinician regarding anxieties or other issues by dialing 1-800-809-2494 ext 0 * flexible phone appointments available upon request

Family and children's mental health agency

Programs and services: Targeted prevention * brief services * counselling and therapy * family skill building and support * specialized consultation and assessment * crisis support services * intensive treatment services

Tele-Mental Health Services: Offered when needed for treatment planning. Services start with a brief telephone intake where a single session consultation is scheduled in approximately 7-10 days of making a referral. Clients experiencing crisis will receive same day service

Assistance with recreational activities though the Making Play Possible program
Hours COVID-19 Mon-Fri 8:30 am-4:30 pm * Wed extended hours to 7:00 pm * after 4:30 pm, contact the Kids Help Phone at 1-800-668-6868
Areas Served Leeds and Grenville United Counties
Eligibility Ages: 18 year(s) and under 
Children and youth 18 years and under and their families living in Leeds and Grenville
Application Call for more information
Languages English
Fees None
Other Details
Legal Status (50) Non Profit
Established 1996
Funding Provincial - Ministry of Children, Community and Social Services
Date Updated 15 Nov 2018
Service Categories Adolescent/Youth Counselling ; Child Guidance ; Eye Movement Desensitization and Reprocessing ~ Youth ; Family Counselling ; General Crisis Intervention Hotlines ~ Youth ; Health/Disability Related Support Groups ~ Attention Deficit/Hyperactivity Disorder ; Health/Disability Related Support Groups ~ Autism Spectrum Disorder ; Juvenile/Youth Delinquency Diversion Counselling ; Mental Health Evaluation ~ Youth ; Parenting Skills Classes ; Play Therapy ~ Children ; Therapeutic Group Homes ~ Youth

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC