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Contact Information
Office Phone Administration 613-546-1833 ; Office 613-546-4136
Toll Free Phone 24 hours 1-800-267-9445
TTY Phone 613-546-4461
Crisis Phone 24 hours 613-546-1777
Fax 613-546-6300
Primary Contact Tracy Egan, Admin Support Worker; Email:
Primary Executive Pam Havery, Executive Director; Phone: 613-546-1833 ext 33; Email:
Address & Map
Kingston, ON
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Mailing Address PO Box 21042 
Kingston, ON K7L 5P5
Physical Access Fully Accessible - First floor only * entrance, washroom and accessible bedrooms available
Description & Services
Description (Service) Provides safe shelter and services for abused women and their children * confidential address * basic needs and all services are free and confidential * supportive counselling, safety planning, referrals and advocacy for health and legal issues * Child & Youth Counsellors provide parental support and specialized age-appropriate programming 
Outreach services for women and children in the community include: ongoing individual counselling for women in English and in French * culturally appropriate counselling for Aboriginal women * individual and group counselling for children and youth who have been exposed to violence * court support and access to funds for safety needs and legal assistance * personal safety planning including a cell phone and house alarm program
Hours Mon-Sun 24 hours
Areas Served Frontenac County ; Kingston
Eligibility Ages: 16 year(s) and up 
Women 16 and older and their children * priority given to those who have been physically, emotionally or sexually abused or who fear assault
Application Self-referral preferred
Languages English ; French ; Interpretive Services - can be arranged
Fees None
Other Details
Legal Status (50) Non Profit
Established 1975
Funding City / Town - City of Kingston ; Provincial - Ministry of Children, Community and Social Services ; Fundraising ; Donations - Charitable Registration Number: 118982156 RR0001 ; United Way
Print Material Pamphlets * Annual General Meeting Report.
Date Updated 19 Feb 2019
Service Categories Crime Victim Accompaniment Services ; Domestic Violence Hotlines ; Domestic Violence Shelters ; Mobile Devices ; Spouse/Intimate Partner Abuse Counselling

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC