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Alternate Name CV19 ; OCR
Legal Name Corporation of the City of Kingston
Location & Accessibility
Site Location Downtown Kingston
Located In Community Kingston
Address & Map
City Hall
216 Ontario St
Kingston, ON K7L 2Z3
View Google Map
Intersection Brock St and Ontario St
Bus Route Notes Kingston Transit Trip Planner
Physical Access For information on accessibility in the City of Kingston visit: * Email:
Parking Parking meters * free occasional parking on the street
Description and Services
Description (Service) COVID19 (27 Apr 2020): City hall, including the Payment Centre is closed to the public until further notice. Still offering services via phone and email. Extensive service updates and helpful information available at

Municipal government administration

Municipal Call Centre staff answer inquiries for Utilities Kingston * roads and sidewalks * taxation * garbage, recycling and organic collection * Kingston Transit * parking * parks * Heat Emergency Cooling Centres and other municipal services.

Payment Centre: for such services as marriage, birth and death registration * the purchase of transit passes, garbage tags and parking permits * the pick-up of recycling boxes * the payment of tax bills, parking tickets and utility bills. * 24-hour drop boxes located at 1211 John Counter Blvd and City Hall.
Hours COVID19: Municipal Call Centre Mon-Fri 8 am-5 pm
Meetings Kingston's City Council meets the first and third Tuesday of the month at 7:30 p.m. in Council Chambers on the second floor of City Hall. * Usually meets once in July and in August. * Call Clerk's Department at City Hall for confirmation at 613-546-4291 ext 1212 or access the City Hall page on the website.  
Council meetings are broadcasted on the City Council's YouTube channel or Cogeco channels 13 and 700. * Information also posted live on Twitter.
Areas Served Kingston
Eligibility No restrictions
Application To Book city parks, arenas, pools, athletic fields, marina slips and meeting rooms, contact the Facility Bookings Office by calling 613-546-4291 ext 1800 or by email at Booking Request Form are provided.  
Bookings are made on a first-come first served basis * applicable fees must be prepaid. * Any vending on City property must be pre-approved * cancellations must be made at least seven days in advance or full billing will occur * cancellation requests must be received in writing * contact Facilities Bookings to obtain a request form. 
Payment Centre: Customers are asked to bring the utility bill when making an in-person payment.
Languages English
Fees Service - for some services ; Method(s) of Payment Accepted - varies by location and program ;
Service Categories City Government Information Services ; Extreme Heat Cooling Programs ; Meeting Space
Contact Information
Office Phone Municipal Call Centre 613-546-0000 * City Hall 613-546-4291
TTY Phone Toll free 1-800-855-0511 * TTY 613-546-4889
Fax 613-546-5232
Social Media Facebook Twitter YouTube
Primary Executive Bryan Paterson, Mayor; Phone: 613-546-4291 ext 1400; Fax: 613-546-5133; Email:
Alternate Executive Gerard Hunt, Chief Administrative Officer; Phone: 613-546-4291 ext 2205; Email:
Other Details
Established 1834
Funding Regional / Municipal ; Provincial ; Fees
Elections Every four years
Print Material Pamphlets * brochures * Leisure Magazine * Your City: Working for You * Kingston Transit Riders Guide
Resources Website
Accreditation No

Agency Overview

Services at this Location

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