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Contact Information
Office Phone Municipal Call Centre 613-546-0000 * City Hall 613-546-4291
TTY Phone Toll free 1-800-855-0511 * TTY 613-546-4889
Fax 613-546-5232
E-Mail contactus@cityofkingston.ca
Website www.cityofkingston.ca
Primary Executive Bryan Paterson, Mayor; Phone: 613-546-4291 ext 1400; Fax: 613-546-5133; Email: bpaterson@cityofkingston.ca
Alternate Executive Gerard Hunt, Chief Administrative Officer; Phone: 613-546-4291 ext 2205; Email: ghunt@cityofkingston.ca
Address & Map
City Hall
216 Ontario St
Kingston, ON K7L 2Z3
 
View Google Map
Physical Access Fully Accessible - 1st floor, 2nd floor - Council Chambers and Memorial Hall ; For information on accessibility in the City of Kingston visit: www.cityofkingston.ca/residents/social/accessibility/ * Email: accessibility@cityofkingston.ca
Description & Services
Description (Service) Municipal government administration 
 
Municipal Call Centre staff answer inquiries for Utilities Kingston * roads and sidewalks * taxation * garbage, recycling and organic collection * Kingston Transit * parking * parks * Heat Emergency Cooling Centres and other municipal services. 
 
Payment Centre: for such services as marriage, birth and death registration * the purchase of transit passes, garbage tags and parking permits * the pick-up of recycling boxes * the payment of tax bills, parking tickets and utility bills. * 24-hour drop boxes located at 1211 John Counter Blvd and City Hall.
Hours City Hall Mon-Fri 8:30 am to 4:30 pm * Municipal Call Centre Mon-Fri 8 am-5 pm
Meetings Kingston's City Council meets the first and third Tuesday of the month at 7:30 p.m. in Council Chambers on the second floor of City Hall. * Usually meets once in July and in August. * Call Clerk's Department at City Hall for confirmation at 613-546-4291 ext 1212 or access the City Hall page on the website.  
 
Council meetings are broadcasted on the City Council's YouTube channel or Cogeco channels 13 and 700. * Information also posted live on Twitter.
Areas Served Kingston
Eligibility No restrictions
Application To Book city parks, arenas, pools, athletic fields, marina slips and meeting rooms, contact the Facility Bookings Office by calling 613-546-4291 ext 1800 or by email at facilitybooking@cityofkingston.ca. Booking Request Form are provided.  
 
Bookings are made on a first-come first served basis * applicable fees must be prepaid. * Any vending on City property must be pre-approved * cancellations must be made at least seven days in advance or full billing will occur * cancellation requests must be received in writing * contact Facilities Bookings to obtain a request form. 
 
Payment Centre: Customers are asked to bring the utility bill when making an in-person payment.
Languages English
Fees Service - for some services ; Method(s) of Payment Accepted - varies by location and program ; https://www.cityofkingston.ca/pay/
Bus Route Notes Kingston Transit Trip Planner
Other Details
Social Media Facebook Facebook: www.facebook.com/TheCityOfKingston/
Twitter Twitter: twitter.com/@cityofkingston/
YouTube YouTube: www.youtube.com/channel/UCglKQ0t6jFdKyBUTEVf-yXQ
Legal Status (10) Local Government ; (50) Non Profit
Established 1834
Funding Regional / Municipal ; Provincial ; Fees
Elections Every four years
Print Material Pamphlets * brochures * Leisure Magazine * Your City: Working for You * Kingston Transit Riders Guide
Date Updated 16 May 2018
Subjects
Service Categories City Government Information Services ; Extreme Heat Cooling Programs ; Meeting Space

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

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