Ontario. Ministry of the Attorney General

Site: Napanee - Dundas St W, Lower Level

Service: Victim/Witness Assistance Program

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Contact Information
Office Phone 613-354-6279
Toll Free Phone 1-866-537-7785
TTY Phone 1-866-611-5233
Fax 613-354-7189
Website www.attorneygeneral.jus.gov.on.ca
Primary Contact Tammy Nugent, Victim/Witness Services Worker; Fax: 613-354-0527
Primary Executive Michele Arsenault, Manager; Phone: 613-545-2455 ext 202; Fax: 613-545-9178
Address & Map
41 Dundas St W, Lower Level
Napanee, ON K7R 1Z5
View Google Map
Physical Access Fully Accessible
Description & Services
Description (Service) Information, assistance and support to increase participation in the criminal court process * case-specific information (court dates, bail conditions) * trial preparation * liaise with Crown Attorneys and police * needs assessment * victim advocacy * emotional support * crisis intervention * referrals to community agencies

Vulnerable Victims and Family Fund – financial help and court-based supports for victims of violent crime and families of homicide victims * assistance with travel to attend key court dates * language interpretation * real-time captioning or other equipment for victims with disabilities
Hours Mon-Fri 9 am-5 pm
Areas Served Lennox and Addington County
Eligibility Services begin once police have laid charges and continue until the court case is over * victims and witnesses of intimate partner abuse/domestic violence, child physical and sexual abuse, sexual assault (including historical sexual assault), and human trafficking (including sexual assault and forced labour), hate crimes and elder abuse * families of homicide victims and victims of motor vehicle fatalities resulting in criminal charges * support may be provided to other victims of violent crime

Vulnerable Victims and Family Fund – eligibility determined on case-by-case basis – speak with V/WAP staff
Application Referral by police, Crown Attorney, community agency, or self-referral
Languages English ; Interpretive Services - can be arranged
Fees None
Other Details
Legal Status (30) Provincial Government
Established 1986
Funding Provincial - Ministry of the Attorney General
Print Material Pamphlets * Children Court Activity Book
Date Updated 25 Jun 2019
Service Categories Crime Victim Compensation ; Crime Witness Support ; General Crime Victim Assistance

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