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Contact Information
Office Phone 613-549-6666 ext 4158
Toll Free Phone 1-800-567-5722 ext 4158
Fax 613-548-2452
Primary Contact Katie Ireland, Patient Relations Specialist; Phone: 613-549-6666 ext 3919; Email:
Alternate Contact Astrid Strong, Patient Relations Specialist; Phone: 613-549-6666 ext 6649; Email:
Volunteer Coordinator Jill Holland-Reilly, Director, Volunteer Services; Phone: 613-549-6666 ext 4665 * 1-800-567-5722 ext 4665
Primary Executive David Pichora, President and Chief Executive Officer; Phone: 613-549-6666 ext 6002 * 1-800-567-5722 ext 6002
Alternate Executive Sylvie Crawford, Vice-President, Clinical Administration, Professional Practice & Chief Nursing Executive; Phone: 613-549-6666 ext 4107 * 1-800-567-5722 ext 4107
Address & Map
76 Stuart St
Kingston, ON K7L 2V7
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Physical Access Fully Accessible
Description & Services
Description (Service) Hospital department responsible for handling questions, concerns and compliments about the care a patient is receiving that cannot be resolved by the patient's care team.
Hours Mon-Fri 8 am-4 pm
Areas Served Frontenac County ; Hastings County ; Kingston ; Leeds and Grenville United Counties ; Lennox and Addington County ; Prince Edward County
Boundaries Southeastern Ontario
Eligibility Patients of the Hospital and their family
Application Call, e-mail or visit website for more information.
Languages English ; Interpretive Services - can be arranged
Fees None
Bus Route Notes Kingston Transit Trip Planner
Other Details
Legal Status (50) Non Profit
Funding Provincial - Ministry of Health and Long-Term Care
Date Updated 13 Nov 2018
Service Categories Health Facility Complaints ; Hospital Based Patient Advocate Offices

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