Canada. Canadian Radio-television and Telecommunications Commission

Site: Ottawa

Service: National Do Not Call List

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Contact Information
Office Phone Canada-wide toll free 1-866-580-3625 (1-866-580-DNCL)
TTY Phone National DNCL Service 1-888-362-5889 (1-888-DNCL-TTY)
Fax 1-888-362-5329 (1-888-DNCL-FAX)
Address & Map
Ottawa, ON
View Google Map
Mailing Address c/o Telemarketing Regulation, CRTC 
Ottawa, ON K1A 0N2
Physical Access Not Applicable
Description & Services
Description (Service) Individuals can register to put their phone number on the National Do Not Call list * may take up to 31 days to begin noticing a reduction in calls * allows consumers to reduce the number of unsolicited telemarketing calls received on personal telephone numbers including landline, wireless, fax, or VoIP * CRTC investigates complaints * registration is permanent 
National Do Not Call List excludes: 
* Canadian registered charities 
* political parties, riding associations and candidates 
* persons or entities collecting information for a survey 
* newspapers of general circulation, for the purpose of soliciting subscriptions 
* Any organizations where a business relationship already exist
Hours Mon-Fri 8:30 am-4:30 pm * online Mon-Sun 24 hours
Areas Served Canada
Eligibility Service subscribers or those who have the authority to act on behalf of service subscriber * can register landline, wireless, fax, or VoIP * business numbers cannot be registered on the National Do Not Call List, including personal telephone lines used for business purposes
Application Register online or by telephone * to register by phone: call from the phone number you want to register * to register by fax: send a fax from the fax machine you want to register (write the number and "Please Register ") * call the National DNCL Service Line for the number to be removed
Languages English ; French
Fees None
Other Details
Social Media Facebook Facebook:
LinkedIn LinkedIn:
Twitter Twitter:
YouTube YouTube:
Legal Status (40) Federal Government
Funding Federal
Date Updated 16 Oct 2019
Service Categories Unsolicited Advertising Opt Out Assistance

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