coronavirus  Coronavirus (COVID-19) Resources and Information

Many services listed in the Hasting Prince Edward Community Services Directory have reduced hours or are currently closed to the public. We advise that you call ahead to confirm services are open and available before attending in person.

Community Resources

Please refer to the following listings for further information:
COVID-19 Resources

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Please notify us of any temporary changes to your regular services as a result of the COVID-19 pandemic by emailing VIQ direct at info@viq.ca with updates to your listings and/or emerging services. Please include your complete agency name and a contact person for follow up.

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Contact Information
Office Phone 613-925-0001
Toll Free Phone 1-800-406-0420
Fax 613-925-0301
E-Mail chris.morrison@uclg.on.ca
Primary Contact Chris Morrison, Manager, Housing
Primary Executive Alison Tutak, Director, Human Services
Address & Map
360 King St W
Prescott, ON K0E 1T0
 
View Google Map
Physical Access Fully Accessible
Description & Services
Description (Service) COVID-19 (April 24, 2020): Municipal offices are closed to the public until further notice * clients for Community and Social Service (CSS) are asked to email or telephone their caseworker

Satellite office for Social Housing and Ontario Works * financial assistance and employment supports including training and skills development, academic upgrading and work placements

Rent-geared to income housing registry-- applications for subsidized housing

Rent supplement program-- additional rent-geared to income units through private landlords

Investent in Affordable Housing for Ontario (IAH)-- programs: Housing Allowance, Ontario Renovates, Homeownership

Financial Assistance -- Monthly allowance based on family size, housing costs and income * monthly drug benefit card

Employment and Participation benefits -- covers costs related to starting a job or work placement * Families with Children -- child care start-up costs * Health-Related Benefits -- may include emergency dental services, eyeglasses, special diet allowance, health care supplies, medical transportation funds, prosthetic devices, funerals and burials

Employment Assistance -- clients 18-65 years who are not caring for pre-school age children or who do not have a serious disability or illness must participate in employment assistance activities

Community Participation -- volunteer placements * Job Search Programs -- based on individual’s skills, experience and circumstances * Employment Placement -- job matching service * Basic Education -- basic adult upgrading * high school upgrading * literacy and basic skills * Job Skills Training -- development of skills for specific jobs * on-the-job training * Supports to Self-Employment -- referrals to self-employment programs

Learning, Earning and Parenting (LEAP) -- helps young parents finish high school, improve parenting skills, locate and maintain employment

Interactive Voice Response (IVR) 1-800-808-2268 -- automated information and payment details, payment history, file status * information and announcements about Ontario Works * service not available to TTY users

Welfare Fraud Hotline 1-800-394-7867 -- to report allegations of fraudulent collection of Ontario Works and Ontario Disability Support Program assistance
Hours COVID-19 Mon-Fri 8 am-12 noon, 1 pm-4 pm
Areas Served Leeds and Grenville United Counties
Eligibility No restrictions
Application Application forms available at the office
Languages English
Fees Program - Rent Geared to Income for social housing tenants
Other Details
Legal Status (20) Regional Government
Date Updated 18 Jul 2019
Subjects
Service Categories Adult Basic Education ~ Social Assistance Recipients ; Adult Basic Education ~ Teenage Parents ; Adult Literacy Programs ~ Social Assistance Recipients ; Burial/Cremation Expense Assistance ; Emergency Dental Care ; Home Rental Listings ; Housing Authorities ; Job Information ; Job Search Resource Centres ; Low Income/Subsidized Rental Housing ; Medical Expense Assistance ; Mortgage Payment Assistance ; Provincial/Territorial Social Assistance Programs Applications ; Supportive Housing Expense Assistance ; Welfare Fraud Reporting ; Welfare to Work Programs

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC