coronavirus  Coronavirus (COVID-19) Resources and Information

Many services listed in the Hasting Prince Edward Community Services Directory have reduced hours or are currently closed to the public. We advise that you call ahead to confirm services are open and available before attending in person.

Community Resources

Please refer to the following listings for further information:
COVID-19 Resources

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Contact Information
Office Phone 613-336-3300 ; toll free 1-866-615-4888
Toll Free Phone Intake Line 1-866-354-0957
Fax 613-336-2044
Website www.pelass.org
Primary Executive Lynn Chenier, Director, Social Services; Phone: 613-354-0957 ext 2101; Email: lchenier@lennox-addington.on.ca
Alternate Executive Patrick MacLean, Manager, Social Services; Phone: 613-354-0957 ext 2601; Email: pmaclean@lennox-addington.on.ca
Address & Map
12497 A Hwy 41, Unit 1
Northbrook, ON K0H 2G0
 
View Google Map
Physical Access Fully Accessible
Description & Services
Description (Service) Financial assistance and employment supports including training and skills development, academic upgrading and work placements

Financial Assistance

Monthly allowance based on family size, housing costs and income * monthly drug benefit card * other services include:

Employment Start-Up Benefit - covers costs related to starting a job or work placement

Community Homelessness Prevention Initiative (CHPI) to assist with arrears of rent/mortgage; housing or moving costs; prevention of homelessness; disconnection of utilities or arrears Health-Related Benefits – may include dentures, emergency dental services, eyeglasses, special diet allowance, health care supplies, medical transportation funds, prosthetic devices, funerals and burials

Employment Assistance

Employment Resource Centre - walk-in job search centre * access to computers, Internet, fax, photocopier, telephone * resource materials, job banks, labour market information * assistance with resumes * referrals to job counselling and training

Learning, Earning and Parenting (LEAP) - helps young parents finish high school, improve parenting skills, locate and maintain employment

Other services:

Interactive Voice Response (IVR) 1-800-808-2268 - automated information and payment details, payment history, file status * information and announcements about Ontario Works * service not available to TTY users but can be arranged

Welfare Fraud Hotline 1-800-394-7867 - to report allegations of fraudulent collection of Ontario Works and Ontario Disability Support Program assistance

Hours Mon-Fri 8:30 am-12 noon, 12:30 pm-4 pm
Areas Served Lennox and Addington County ; Prince Edward County
Eligibility Ages: 16 year(s) and up 
 
Youth and adults 18 years and over in financial need, and employable youth 16-17 years in financial need who cannot live at home but are attending school or seeking employment * financial need is determined by a review of income, liquid assets and living expenses * Learning, Earning and Parenting (LEAP) parents 16-21 years * Employment Resource Centre open to all
Application To apply for Ontario Works, call 1-866-354-0957 or visit www.ontario.ca/socialassistance * Once eligibility is determined, an interview is scheduled with an employment caseworker (following the call)

To find the Ontario Works or Ontario Disability Support Program office that serves an address, click here
Languages English
Fees None
Other Details
Legal Status (20) Regional Government
Funding City / Town ; Provincial - Ministry of Children, Community and Social Services * Ministry of Municipal Affairs and Housing
Date Updated 13 Dec 2019
Subjects
Service Categories Adult Basic Education ~ Social Assistance Recipients ; Adult Basic Education ~ Social Assistance Recipients ~ Teenage Parents ; Adult Literacy Programs ~ Social Assistance Recipients ; Burial/Cremation Expense Assistance ; Emergency Dental Care ; General Assessment for Substance Use Disorders ~ Social Assistance Recipients ; General Dentistry ~ Youth ~ Social Assistance Recipients ; Job Information ; Job Search Resource Centres ; Medical Expense Assistance ; Mortgage Payment Assistance ; Moving Expense Assistance ; Prejob Guidance ; Provincial/Territorial Social Assistance Programs Applications ; Rent Payment Assistance ; School Based Teen Parent/Pregnant Teen Programs ~ Social Assistance Recipients ; Supportive Housing Expense Assistance ; Welfare Fraud Reporting ; Welfare to Work Programs

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC