Neighbourhood Information Post

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Contact Information
Office Phone 416-924-2543
Fax 416-924-4748
Primary Executive Gladys Wong, Executive Director
Address & Map
Parliament Street Public Library
269 Gerrard St E, 2nd Fl
Toronto, ON M5A 2G3
View Google Map
Physical Access Wheelchair accessible building including main entrance and barrier free washrooms * staff assistance necessary to access elevator
Description & Services
Description (Service) Community information and referral * assistance in filling out forms * annual income tax clinic * phone and mail registry service * computer, Internet and email access * community resource directory * case management * advocacy

Housing Trusteeship Services -- money management services to help clients pay rent on time * landlord and tenant mediation * financial literacy skills * follow-up support and community links

Rent Bank coordinating agency -- interest-free repayable loans to low-income households facing eviction due to short-term financial difficulties, or for first and last month's rent

LEAP (Low-income Energy Assistance Program) -- assistance to low income individuals and families who are in arrears for their electricity utility bills, and have exhausted all other sources of financial support * for help with Enbridge gas bills call 1-855-487-5327

Assistance with applications for OESP (Ontario Electricity Support Program) -- monthly credit applied to electricity bill for eligible customers based on household income and size

Member agency of Toronto Drop-in Network (TDIN)
Hours Mon-Tue, Thu-Fri 9:30 am-4:30 pm; Wed 1 pm-4:30 pm
Areas Served Toronto Downtown ; Toronto Downtown Central ; Toronto Downtown East ; Toronto Downtown North ; Toronto Downtown West
Boundaries Bloor St E/Danforth Ave (north) to Lake Ontario (south), Yonge St (west) to Don Valley Parkway (east)
Eligibility Low income individuals and families in eastern Downtown Toronto
Languages English ; Chinese (Cantonese) ; Chinese (Mandarin) ; other languages may be available
Fees None
Other Details
Legal Status (50) Non Profit
Funding Regional / Municipal - Community Service Partnerships (CSP)
Date Updated 18 Jul 2018
Service Categories Case/Care Management ; Certificates/Forms Assistance ; Community Voicemail ; Comprehensive Information and Referral ; Directory/Resource List Publication ~ Nonprofit Organization Issues ; Drop In Centres for People at Risk ; Individual Advocacy ; Landlord/Tenant Dispute Resolution ; Neighbourhood Multipurpose Centres ; Personal Finances Administration ; Personal Financial Counselling ; Public Access Computers/Tools ; Public Internet Access Sites ; Rent Payment Assistance ; Rental Deposit Assistance ; Tax Preparation Assistance ; Temporary Mailing Address ; Utility Assistance

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC