coronavirus  Coronavirus (COVID-19) Resources and Information

Many services listed in the Hasting Prince Edward Community Services Directory have reduced hours or are currently closed to the public. We advise that you call ahead to confirm services are open and available before attending in person.

Community Resources

Please refer to the following listings for further information:
COVID-19 Resources

Help Us Keep Your Information Current

Please notify us of any temporary changes to your regular services as a result of the COVID-19 pandemic by emailing VIQ direct at info@viq.ca with updates to your listings and/or emerging services. Please include your complete agency name and a contact person for follow up.

Kids Help Phone

Add Record Add Record | Suggest Update | Print Version (New Window)
Contact Information
Office Phone Administration 416-586-5437
Crisis Phone 1-800-668-6868
Fax 416-586-0651
E-Mail info@kidshelpphone.ca
Website www.kidshelpphone.ca
Primary Contact Mary Grossutti, Senior Manager, Knowledge Mobilization; Email: Mary.Grossutti@kidshelpphone.ca
Primary Executive Kristen Buckley, Associate Vice President, Knowledge Mobilization & Government Relationships; Email: Kristen.Buckley@kidshelpphone.ca
Address & Map
439 University Ave, Suite 300
Toronto, ON M5G 1Y8
 
View Google Map
Physical Access Street parking ; Wheelchair accessible automatic main entrance ; Easy access to elevator
Description & Services
Description (Service) COVID-19 -- Phone counselling supports, including emotional support, information, and referrals * text support including text counselling, information, and referrals * online COVID-19 information, including back-to-school checklist and resources

Telephone, text and online (live chat) counselling, information and referral on a wide range of topics * anonymous and confidential * chat available through computer devices (desktop, laptop, tablet), or Always There mobile application (for iOS or Android devices) * Resources Around Me -- national searchable online database of community resource listings

Crisis Text Line -- open to all in crisis, available by texting 686868 (see separate entry)
Hours Telephone Counselling -- Mon-Sun 24 hours * Live Chat Counselling (English) -- Mon-Sun 24 hours * Live Chat Counselling (French) -- Mon-Sun 24 hours * Crisis Text Line -- Mon-Sun 24 hours (see separate entry)
Areas Served Canada
Boundaries Canada
Eligibility Ages: 5 year(s) - 30 year(s) 
 
Children, youth and young adults 5-30 years
Application Call 1-800-668-6868, or text 686868 * for online chat, visit kidshelpphone.ca
Languages English ; French
Fees None
Other Details
Legal Status (50) Non Profit
Date Updated 03 Oct 2019
Subjects
Service Categories Adolescent/Youth Counselling ; Child Guidance ; Directory/Resource List Publication ~ Youth Issues ; General Counselling Services ~ Young Adults ; General Crisis Intervention Hotlines ~ Youth ; Internet Based Crisis Intervention ~ Youth ; Post Disaster Mental Health Services ; Specialized Information and Referral ~ Young Adults ; Specialized Information and Referral ~ Youth ; Talklines/Warmlines ~ Young Adults ; Talklines/Warmlines ~ Youth ; Youth Issues Information Services

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC