coronavirus  Coronavirus (COVID-19) Resources and Information

Many services listed in the Hasting Prince Edward Community Services Directory have reduced hours or are currently closed to the public. We advise that you call ahead to confirm services are open and available before attending in person.

Community Resources

Please refer to the following listings for further information:
COVID-19 Resources

Help Us Keep Your Information Current

Please notify us of any temporary changes to your regular services as a result of the COVID-19 pandemic by emailing VIQ direct at info@viq.ca with updates to your listings and/or emerging services. Please include your complete agency name and a contact person for follow up.

Ombudsman Ontario

Site: Children and Youth Unit

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Contact Information
Office Phone 416-325-5669
Toll Free Phone Ontario wide 1-800-263-2841
TTY Phone 416-325-2648
Fax 416-325-5681
E-Mail cy-ej@ombudsman.on.ca
Website www.ombudsman.on.ca/what-we-do/topics/children-youth
Address & Map
401 Bay St, Suite 2200
Toronto, ON M5H 2Y4
 
View Google Map
Physical Access Wheelchair accessible automatic main entrance * easy access to elevator
Description & Services
Description (Service) COVID-19 -- office and phone lines are currently closed; complaints may be made using online complaint form on website, or via email to info@ombudsman.on.ca

Children and Youth Unit will respond to calls from children and youth in care

Protects the rights and interests of children and youth * mediates complaints * identifies systemic problems affecting youth * advises ministries of gaps in service delivery * investigates individual and systemic complaints concerning a child or group of children receiving services from a Children’s Aid Society (CAS) or residential licensee where a CAS is the placing agency, and makes service improvement recommendations * reports directly to the Ontario Legislature
Hours COVID-19 -- Office and phone lines currently closed; complaints may be sent using online complaint form or by email to info@ombudsman.on.ca

Regular hours Mon-Fri 9 am-4:30 pm
Areas Served Ontario
Boundaries Ontario
Eligibility Children, youth and families receiving or seeking services under the Child, Youth and Family Services Act and the Education Act (Provincial and Demonstration Schools)
Application Self referral
Languages English ; French ; American Sign Language (ASL) ; Interpretive Services - interpretation and translation available upon request ; Primary language of service is English, with assistance provided in other languages noted
Fees None
Other Details
Legal Status (30) Provincial Government
Date Updated 26 Jun 2020
Subjects
Service Categories Children's Rights Groups ; Individual Advocacy ~ Youth ~ Government Services Issues ; Issue Advocacy ~ Youth Issues

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

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