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Contact Information
Office Phone 905-682-1900
Toll Free Phone 1-800-263-3695
Fax 905-682-4314
Primary Contact Terri Bruce, Director of Programs; Phone: 905-682-1900 ext 221; Email:
Primary Executive Tammy Dumas, Executive Director; Phone: 905-682-1900 ext 200; Email:
Alternate Executive Courtney Lilek, President
Address & Map
235 Martindale Rd, Unit 10
St Catharines, ON L2W 1A5
View Google Map
Physical Access Partially Accessible
Description & Services
Description (Service) A community based, non-profit agency, providing assessment, information & referral and language interpretation services, through telephone based help lines, face-to-face consultation and the collection, maintenance and dissemination of human services information. 
Offers the following programs and services: 211 community information telephone line, Niagara Community Information Database, Broadcast Email Service, Volunteer Connections, Donation of Goods Portal, Interpreters Niagara/Hamilton
Hours Walk-in Service Mon-Fri 9 am-4 pm * 211 Community Information Telephone Service Mon-Sun 24 hours
Areas Served 211 Central South Region ; Niagara Region
Eligibility No restrictions
Application No application required
Languages English
Fees broadcast email has a fee, language interpretation can have a fee if the situation is not covered under funded program
Other Details
Social Media Facebook Facebook:
Twitter Twitter:
Legal Status (50) Non Profit
Established 1974
Funding Provincial - Ministry of Citizenship and Immigration ; Fundraising ; Donations ; United Way - St Catharines; United Way - Niagara Falls/Fort Erie ; Fees ; Ontario 211 Services Corporation
Date Updated 14 Aug 2019
Service Categories Comprehensive Information and Referral ; Interpretation/Translation ; Interpreter/Translator Registries ; Volunteer Program Development/Implementation Support

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC