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Ottawa Hospital (The)

Site: Ottawa - No Physical Address

Service: Mental Health Mobile Crisis Team

Alternate Name CV19 ; OCR ; The Ottawa Hospital
Former Name Mental Health Crisis Service, Sandy Hill Community Health Centre
Location & Accessibility
Located In Community Ottawa
Address & Map
Ottawa, ON
View Google Map
Physical Access Not Applicable
Description and Services
Description (Service) COVID-19 (May 1, 2020): Program is still running, but with some restrictions because of the COVID-19 situation

Community program under the Ottawa Hospital Mental Health Program. * Responds to calls from individuals, family members, and professionals in the community, providing support for mental health crises through assessment, short-term intervention, links to community supports, and liaison with other health and social service providers. * Assistance and support is given over the telephone as well as in an individuals’ own home environment.

Community Crisis Bed Program: Voluntary, community-based alternative for people experiencing mental health crises who do not require inpatient hospitalization, but who would benefit from access to temporary accommodation in a supportive environment. * Provides individuals with an opportunity to initiate steps to resolve their crisis through problem solving, symptom stabilization, and links to community supports.

Serious mental health problems could include suicidal ideation, situational crises, psychosis, and severe depression or anxiety, not needing immediate medical attention.
Hours COVID-19 Mental Health Crisis Line Mon-Sun 24 hours * Mobile Crisis Team Mon-Sun 9 am-9 pm
Areas Served Ottawa (City of)
Eligibility Ages: 16 year(s) and up 
Individuals 16 years and older
Application A referral from a health professional or community service worker is required * fax The Ottawa Hospital Mobile Crisis Team Referral Form to 613-241-7710
Languages English ; French
Fees None
Service Categories In Person Crisis Intervention ; Psychiatric Mobile Response Teams ; Suicide Counselling
Contact Information
Crisis Phone Distress Centre of Ottawa and Region only 613-722-6914 ; Toll free 1-866-996-0991
Fax 613-241-7710
Other Details
Established Amalgamation of 3 hospitals in 1998 * Program: 2001
Funding City / Town ; Provincial - Ministry of Health * Ministry of Long-Term Care ; Donations - Charitable Registration Number: 107805921 RR0001
Elections The Board of Governors is appointed.
Print Material Pamphlets
Resources Website
Accreditation Yes, by Accreditation Canada

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