coronavirus  Coronavirus (COVID-19) Resources and Information

Many services listed in the Hasting Prince Edward Community Services Directory have reduced hours or are currently closed to the public. We advise that you call ahead to confirm services are open and available before attending in person.

Community Resources

Please refer to the following listings for further information:
COVID-19 Resources

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Contact Information
Office Phone 613-748-1788
Fax 613-748-1018
Primary Executive Anna Lacelle, Executive Director; Phone: 613-748-1788 ext 372; Email:
Address & Map
150 Montreal Rd, Suite 200
Ottawa, ON K1L 8H2
View Google Map
Physical Access Fully Accessible
Description & Services
Description (Service) COVID-19 (21 April 2020): The office is closed to the public. Please call and leave a voicemail, and messages will be returned as soon as possible. Visit the website for more information.

Bilingual individual/family centered service for adults with a developmental disability and children with a developmental disability or autism spectrum disorder. The programs include:

Case Management: home and community-based support services to children who have a developmental disability and/or autism spectrum disorder and their families, and to adults diagnosed with a developmental disability.

Residential and Community Services (RCS): case management for youth in extended care with the Children's Aid Society (previously known as Crown Ward) receiving residential services with private supports * Resource Coordinator helps to monitor quality of services received and transition to adult services

Developmental Services Ontario Eastern Region (DSOER): access point for adults with developmental disability * aid with application, understanding services, access to funding, information and referral to appropriate community services

Resource Room: information and referral to community resources * help completing service application forms * registering for programs or services
Hours Administration Mon-Fri 8:30 am-4:30 pm * Resource Room Mon-Fri 8:30 am-3:30 pm
Areas Served Ottawa (City of) - SCS Services and DSOER ; Prescott and Russell United Counties - DSOER only ; Renfrew County - DSOER only ; Stormont, Dundas and Glengarry United Counties - DSOER only
Eligibility For children: Documentation confirming a diagnosis is required. Documentation such as school or psychological assessment or medical reports will be required stating the above information in order to determine eligibility.
Application Call, send an email, or visit the website for more information
Languages English ; French
Fees None
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Social Media Facebook Facebook:
Twitter Twitter:
YouTube YouTube:
Legal Status (50) Non Profit
Established 1995
Funding Provincial - Ministry of Children, Community and Social Services
Elections The Board of Directors is elected.
Print Material Brochures
Date Updated 06 Nov 2019
Service Categories Case/Care Management ~ Autism Spectrum Disorder ~ Children and Youth With Disabilities ; Case/Care Management ~ Developmental Disabilities ; Housing Search Assistance ; Planning/Coordinating/Advisory Groups ~ Developmental Disabilities ; Specialized Information and Referral ~ Developmental Disabilities ; Supported Living Services for Adults With Disabilities ~ Developmental Disabilities

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC