Roger Neilson House

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Contact Information
Office Phone 24 hours 613-523-6300
Fax 613-523-3617
Primary Contact Helen Yoxon, Manager; Phone: 613-523-6300 ext 4603
Alternate Contact Lynn Grandmaison Dumond, Nurse Practitioner; Phone: 613-523-6300 ext 4610
Volunteer Coordinator Bruno Perrier, Manager Community Engagement and Volunteer Services; Phone: 613-523-6300 ext 4605
Primary Executive Megan Wright, Executive Director; Phone: 613-523-6300 ext 4604
Address & Map
399 Smyth Rd
Ottawa, ON K1H 8L2
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Physical Access Fully Accessible
Description & Services
Description (Service) Palliative care services, including respite and end-of-life care, offered in order to enhance the comfort and quality of life for children/youth and their families 
Provides transition from hospital to home care * pain and symptom management * bereavement services * perinatal hospice * visiting hospice program
Hours Administration Mon-Fri 8 am-4 pm * Service Mon-Sun 24 hours
Areas Served Frontenac County ; Hastings County ; Lanark County ; Leeds and Grenville United Counties ; Lennox and Addington County ; Ottawa (City of) ; Prescott and Russell United Counties ; Prince Edward County ; Renfrew County ; Stormont, Dundas and Glengarry United Counties
Eligibility Ages: 19 year(s) and under 
Children 19 years and under with a progressive life-limiting illness
Application Referral to the CHEO Palliative Care team by a physician
Languages English ; French ; All the services offered are bilingual except for grief and bereavement which is a group session and is mainly offered in English.
Fees Service - Covered by the Ontario Health Card * fee for services for guests outside of Ontario
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
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Legal Status (50) Non Profit
Established 2006
Funding Provincial - Ministry of Health and Long-Term Care * Ministry of Children and Youth Services ; Donations - Charitable Registration Number: 880975065 RR0001 (Ottawa Senators Foundation) ; Foundation - Ottawa Senators Foundation
Elections The Board of Directors is elected.
Print Material Brochure
Date Updated 26 Nov 2019
Service Categories Hospice Facilities ~ Youth ~ Terminal Illness ; Palliative Care ~ Youth ; Respite Care ~ Families/Friends of Terminally Ill ; Respite Care ~ Youth ~ People with Chronic Illnesses ; Terminal Illness Counselling ~ Youth

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