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Contact Information
Office Phone 613-526-2075 ; 613-733-5478
Fax 613-526-2803
Primary Contact Marian Farah, Settlement Counselor; Phone: 613-526-2075 ext 224; Email:
Address & Map
1719 & 1729 Bank St, Suite 200
Ottawa, ON K1V 7Z4
View Google Map
Physical Access Fully Accessible
Description & Services
Description (Service) Multiethnic centre offering services for refugees, immigrants and residents

Settlement services include:

* Needs assessment and information and referral to community and social services
* Support finding housing, child care, health care, registering children in school
* Help filling out government forms including housing
* Community support: volunteer befriending, conversation circles (English only)
* Connecting to language classes
* Stress reduction workshops for adjusting to Canadian culture
* Citizenship Test preparation classes
* Short-term counselling
* Job search centre
* Employment counselling, skills and career development
* Settlement workers in schools - outreach program in elementary and secondary schools
* Yearly income tax return clinic for low-income newcomers

Additional services include:

* Youth programs
* Senior services
* Community capacity building
* Counselling
Hours Mon-Fri 9 am-4 pm
Areas Served Ottawa
Eligibility Refugees, immigrants and residents in need of settlement, immigration and other services
Application Call for an appointment or drop-in
Languages English ; French ; Arabic ; Italian ; Somali ; Swahili
Fees None - all SCFS services
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Social Media Facebook Facebook:
Flickr Flickr:
Legal Status (50) Non Profit
Established 1991
Funding City / Town ; Regional / Municipal ; Provincial - Ministry of Citizenship and Immigration ; Federal - Citizenship and Immigration Canada ; Donations - Charitable Registration Number: 890867567 RR0001 ; United Way ; Foundation - Ottawa Public Library Community Foundation of Ottawa * Ontario Trillium Foundation
Elections The Board of Directors is elected.
Print Material Pamphlets * annual general meeting reports
Date Updated 15 Aug 2019
Service Categories Citizenship Test Preparation ; Cultural Transition Counselling ~ Somali Community ; Immigrant Mutual Assistance Associations ~ Somali Community ; Newcomer Settlement Services ~ Somali Community ; Specialized Information and Referral ~ Immigration Issues ; Tax Preparation Assistance

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC