coronavirus  Coronavirus (COVID-19) Resources and Information

Many services listed in the Hasting Prince Edward Community Services Directory have reduced hours or are currently closed to the public. We advise that you call ahead to confirm services are open and available before attending in person.

Community Resources

Please refer to the following listings for further information:
COVID-19 Resources

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Action Housing

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Contact Information
Office Phone 613-562-8219
Fax 613-241-1526
Primary Contact Anne Smith, Housing Caseworker and Supervisor
Address & Map
261 Montreal Rd, Suite 200
Ottawa, ON K1L 8C7
View Google Map
Physical Access Fully Accessible
Description & Services
Description (Service) Housing loss prevention services to low and moderate income individuals and families (including newcomers) * tools to help with housing search on private market * subsidized housing applications * help with housing problems like rental arrears, safety concerns, maintenance and health issues, and conflicts with landlords or others * information on landlord and tenant's rights and responsibilities * information on emergency shelters * free advertisement of vacant units through our Housing Locator Program * legal counsel for housing and discrimination and clients representation at the Landlord and Tenant Board 
Advice and moral support * help completing standardized leases 
Local service locations: Orléans-Cumberland Community Resource Centre * Rideau-Rockcliffe Community Resource Centre * Eastern Ottawa Resource Centre * Lowertown Community Resource Centre * Pinecrest-Queensway Community Health Centre * Carlington Community Health Centre
Hours Mon, Tue, Thu, Fri 9:30 am-12 noon, 1 pm-4:30 pm * Wed 1 pm-4:30 pm
Areas Served Ottawa (City of)
Eligibility No restrictions
Application Call or walk-in * services at satellite offices available by appointment only
Languages English ; French ; Kinyarwanda ; Swahili ; Kirundi ; Creole ; Lingala
Fees None
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Legal Status (50) Non Profit
Established 1989
Funding City / Town ; Donations - Charitable Registration Number: 895387538 RR0001
Elections The Board of Directors is elected.
Print Material Pamphlets
Date Updated 27 Sep 2019
Service Categories Discrimination Assistance ~ Housing Issues ; Housing Advocacy Groups ; Housing Search Assistance ; Issue Advocacy ~ Housing Issues ; Landlord Rights Information/Counselling ; Landlord/Tenant Dispute Resolution ; Legal Counselling ~ Housing Issues ; Public/Subsidized Housing Appeals Assistance ; Specialized Information and Referral ~ Housing Issues ; Tenant Rights Information/Counselling

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC