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Contact Information
Office Phone 613-746-0400
Fax 613-746-9284
Primary Contact Hélène Ménard, Executive Director; Phone: 613-746-0400 ext 204; Email:
Alternate Contact François Leblanc, Budget Counsellor; Phone: 613-746-0400 ext 207; Email:
Primary Executive Hélène Ménard, Executive Director; Phone: 613-746-0400 ext 204; Email:
Alternate Executive Gérald Cossette, President, Board of Directors; Phone: 613-301-1454; Email:
Address & Map
300 Olmstead St, 2nd Flr
Ottawa, ON K1L 7K1
View Google Map
Physical Access Not Accessible ; The office is located on the second floor, but individuals can call to book an appointment to have someone meet them on the first floor.
Description & Services
Description (Service) Community non-profit organization offering financial literacy services to Ottawa’s low/modest income individuals and families. 
* Budget Counselling Service: for people facing financial hardship and/or interested in improving their money management skills 
* Year round tax service: for low-income individuals * can go back up to 10 years 
* Forms assistance with finance-related applications (e.g LEAP, OESP, GIS) 
* Financial Education Workshops: offered in the community upon request and can cover budgeting * planning financially for your education * finding a place to live * credit 
* Interest-free micro loan program: for individuals who can demonstrate ability to repay the loan over a two-year period through attendance of budget counselling sessions 
* "Personal Finance, I’m in charge" Program: n partnership with Desjardins, financial education program geared towards young adults
Hours Mon 9 am-12 noon * Tue-Fri 9 am-12 noon, 1 pm-5 pm
Areas Served Ottawa (City of)
Eligibility Residents of Ottawa living on low or middle income * Personal Finance Program: Youth between 16 and 25 years old who live in Ottawa and Eastern Ontario
Application Call to make an appointment
Languages English ; French
Fees None
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Social Media Facebook Facebook:
Legal Status (11) Other Local Government ; (50) Non Profit
Established 1979
Funding City / Town ; Grants ; Donations - Charitable Registration Number: 118900513 RR0001 ; United Way ; Fees - Membership
Elections The Board of Directors is elected.
Date Updated 27 Sep 2019
Service Categories Certificates/Forms Assistance ; Consumer Education ; Financial Literacy Training ; Personal Financial Counselling ; Personal Loans

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