coronavirus  Coronavirus (COVID-19) Resources and Information

Many services listed in the Hasting Prince Edward Community Services Directory have reduced hours or are currently closed to the public. We advise that you call ahead to confirm services are open and available before attending in person.

Community Resources

Please refer to the following listings for further information:
COVID-19 Resources

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Contact Information
Public Comments Emergency Animal Protection Services are not being provided. In the meantime, if an animal’s life is in immediate distress as a result of cruelty or neglect, please contact the police at 911. For non-urgent calls about animal neglect or cruelty, please call the OSPCA at 1-888-668-7722 ext 327.
Office Phone 613-725-3166 ext 221 ; Lost and Found 613-725-3166
Fax 613-725-5674
Primary Contact Will Wuehr, Manager, Communications; Phone: 613-725-3166 ext 261; Email:
Volunteer Coordinator Ashley Britton, Manager, Volunteers; Phone: 613-725-3166 ext 231; Email:
Primary Executive Bruce Roney, President and CEO; Email:
Address & Map
245 Hunt Club Rd W
Ottawa, ON K2E 1A6
View Google Map
Physical Access Fully Accessible
Description & Services
Description (Service) Organization providing a safe haven for sick, injured and homeless animals in Ottawa

* stray animal shelter: cares for injured, lost and homeless animals that are brought to the stray animal shelter by Municipal By-Law Officers, the general public and/or picked up by the Emergency Animal Services

* Adoption Centre: many cats, dogs, other small animals and birds available for adoption into loving, permanent new homes
Hours Adoption Centre Mon- Fri 12 noon- 8 pm * Sat 10 am-5 pm * Sun 11 am-4 pm 
Municipal Animal Shelter Mon-Fri 9 am-8 pm * Sat 10 am-5 pm * Sun 11 am-4 pm
Areas Served Ottawa (City of)
Eligibility Different age requirements for different programs
Application * for lost animals: call 613-725-3166, submit a lost report through the website, email a photo of the pet, and visit the shelter 
* for found animals: try to locate the owner, submit a found report through the website or bring the animal to the shelter 
* for adoptions: complete a questionnaire, provide identification and sign an Adoption Agreement explaining obligations and responsibilities of the adopter
Languages English ; French
Fees Service - Vary depending on the animal and age, visit the website
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Social Media Facebook Facebook:
Flickr Flickr:
Instagram Instagram:
Twitter Twitter:
Legal Status (50) Non Profit
Established 1888
Funding Fundraising ; Donations - Charitable Registration Number: 123264715 RR0001 ; Fees
Elections The Board of Directors is elected
Date Updated 17 Dec 2019
Service Categories Animal Regulation ; Pet Assisted Therapy ; Protective Services for Animals ; Subject Specific Public Awareness/Education ~ Grade School Students ~ Animal/Pet Issues

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC