coronavirus  Coronavirus (COVID-19) Resources and Information

Many services listed in the Hasting Prince Edward Community Services Directory have reduced hours or are currently closed to the public. We advise that you call ahead to confirm services are open and available before attending in person.

Community Resources

Please refer to the following listings for further information:
COVID-19 Resources

Help Us Keep Your Information Current

Please notify us of any temporary changes to your regular services as a result of the COVID-19 pandemic by emailing VIQ direct at with updates to your listings and/or emerging services. Please include your complete agency name and a contact person for follow up.

Add Record Add Record | Suggest Update | Print Version (New Window)
Contact Information
Office Phone 613-238-8210 * Health Services and on-call doctors after hours 613-238-1220
Fax 613-238-7595 * Social Services 613-688-2766 * Health Services 613-235-2982
Primary Contact Email:
Primary Executive Naini Cloutier, Executive Director
Alternate Executive Miriam Gartland, Manager, Corporate Services
Address & Map
55 Eccles St
Ottawa, ON K1R 6S3
View Google Map
Physical Access Fully Accessible
Description & Services
Description (Service) COVID-19 (22 April 2020) In order to respond to the COVID-19 substantial changes were made to the services offered. In-person contact is now limited and offers telephone and virtual support as an alternative. All groups, classes and events are cancelled until further notice.

The health walk-in clinics are closed. Primary health care operates by appointment at the 30 Rosemount Branch. Mental Health, harm reduction and social services walk-in operate at the 55 Eccles St location only.

This information is regularly updated on their website.

Health centre focused on family and community health * other site at 30 Rosemount Ave, Ottawa * advocacy * primary health care * outreach * life skills education * group support * counselling * practical assistance * health promotion * community development * crisis intervention Services include: * self-help groups * prenatal programs * help with accessing social assistance, food, clothing and housing in times of crisis * services for seniors * services for low-income families, children, and youth * street outreach * social services support and practical assistance in English, Cambodian, Cantonese, Mandarin, and Vietnamese * crisis drop-in * needle exchange and safer inhalation * Headstart Nursery Program * pre and post natal support * parenting support programs * playgroups * youth leadership programs * family emergency shelter support * mental health services * women's and men's counselling services * community development * Contact Ottawa: voice mail box service for those who are unable to maintain a home phone line * Income tax preparation assistance
Hours COVID-19 -- Irregular, call for details
Areas Served Ottawa (City of)
Boundaries North-South: Ottawa River to Carling Ave * East-West: Bronson Ave to Island Park Dr
Eligibility Anyone living or working within boundaries
Application To find which Community Health and Resource Centre serves a specific area, click here.
Languages English ; French ; Chinese (Cantonese) ; Chinese (Mandarin) ; Vietnamese ; Cambodian
Fees Service - Contact Ottawa ; None - Accepts patients without OHIP coverage or money to pay for health services who live within designated boundaries.
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Social Media Facebook Facebook:
Twitter Twitter:
Legal Status (50) Non Profit
Established 1972
Funding City / Town ; Provincial - Ministry of Health and Long-Term Care * Ministry of Children, Community and Social Services * Local Health Integration Network ; Donations - Charitable Registration Number: 118881671 RR0001
Elections The Board of Directors is elected.
Print Material Annual report * pamphlets
Date Updated 17 Jun 2019
Service Categories Centres for Independent Living ; Childbirth Education ; Community Health Centres ; Community Involvement Programs ; Community Voicemail ; General Counselling Services ; General Expectant/New Parent Assistance ; In Person Crisis Intervention ; Parent Support Groups ; Prejob Guidance ; Prenatal Care ; School Readiness Programs ; Street Outreach Programs ; Tax Preparation Assistance ; Welfare Rights Assistance ; Youth Enrichment Programs

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC