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Contact Information
Office Phone Main: 613-237-1320 ; Second Stage Housing Program for Youth ext 2578 ; Monthly Housing ext 5208
After Hours Phone 613-788-5063
Fax 613-788-5095
Primary Contact Judy Perley, Senior Director, Housing Services; Phone: 613-237-1320 ext 5092
Alternate Contact Margaret Diaz, Director, Housing Services; Phone: 613-237-1320 ext 5058
Primary Executive Bob Gallagher, President and Chief Executive Officer; Phone: 613-237-1320 ext 5025
Alternate Executive Cathy Turnbull, Vice-President, Housing, Employment and Newcomer Services; Phone: 613-237-1320 ext 5015
Address & Map
180 Argyle Ave
Ottawa, ON K2P 1B7
View Google Map
Physical Access Partially Accessible
Description & Services
Description (Service) Housing services 
Family Shelter * Monthly Supportive Housing Program * TRY Supportive Housing Program for Women (see separate record for details) * Second Stage Housing Program for Youth
Hours Mon-Sun 24 hours
Areas Served Ottawa (City of)
Eligibility * Transitional Family Housing Program (Shelter): homeless families, vulnerable singles and couples with a primary focus on families (all ages) 
* Monthly Housing: adults 18 years of age or older (interview and references required) 
* Second Stage Housing: youth 16 to 21 years old (assessment, interview and references)
Application Family Shelter: Contact City of Ottawa by phone to request an application for social assistance and referral to a shelter (3-1-1). During regular business hours, ongoing Ontario Works clients may contact their Case Coordinator directly for a referral.  
To get on the waiting list for the Social Housing Registry, call 613-526-2088. 
Applications for the Monthly Housing and Second Stage Youth Housing Program all have applications available on line or in person.
Languages English ; French
Fees Service - Vary according to the type of accommodations * shelter guests need to be authorized by the City of Ottawa
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Social Media Facebook Facebook:
Twitter Twitter:
Legal Status (50) Non Profit
Established 1867
Funding City / Town - City of Ottawa ; Donations - Charitable Registration Number: 119072072 RR0001 ; United Way ; Fees
Elections The Board of Directors is elected.
Date Updated 04 Sep 2019
Service Categories Homeless Shelter ~ Men ; Homeless Shelter ~ Women ; Leisure Accommodations ; Low Income/Subsidized Rental Housing ; Supportive Housing for Homeless People ; Transitional Housing/Shelter ~ Homeless Youth

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

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