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Contact Information
Office Phone 613-787-2399
Toll Free Phone 1-800-267-5111
TTY Phone 613-787-3959
Fax 613-787-3990
Primary Contact Cherry Visser, Manager, Special Needs; Phone: 613-787-4032; Email:
Address & Map
347 Preston St, 3rd Flr
Ottawa, ON K1S 3H8
View Google Map
Physical Access Fully Accessible
Description & Services
Description (Service) Two programs giving families a break (or "respite") from the day-to-day care of their child with special needs 
Out-of-Home Respite: For families of children with multiple special needs. Families can receive up to seven days of respite per year, provided in a location other than their own home. 
Enhanced respite funding: Paid to families caring for a child who is medically fragile and/or depends on a technological device and needs care 24 hours a day, 365 days a year. Examples are children who: rely on medical and technological equipment, such as mechanical ventilators, apnea monitors, renal dialysis, urinary catheters, colostomy bags * take drugs intravenously * rely on tracheotomy tube care, suctioning, oxygen support or tube feeding.The grant is paid in addition to other respite services. Families may be eligible for up to $3,500 per child, per year.
Hours Mon-Fri 8:30 am-5 pm
Areas Served Frontenac County ; Hastings County ; Lanark County ; Leeds and Grenville United Counties ; Lennox and Addington County ; Ottawa (City of) ; Prescott and Russell United Counties ; Prince Edward County ; Renfrew County ; Stormont, Dundas and Glengarry United Counties
Eligibility Ages: 18 year(s) and under 
Out-of-Home Respite * The child must: 
* be under 18 years 
* have multiple special needs because of a physical or developmental disability 
* live at home and need care 24 hours a day, 365 days a year and, without respite out-of-home respite, there's a real possibility that: * the child would require long-term residential placement * the child's family is at risk of breakdown, or 
* there's a risk that the child could harm himself or others 
Enhanced respite funding * The child is: 
* under 18 years 
* lives at home 
* needs intensive care and constant monitoring on a 24-hour basis
Application Apply through the Local Health Integration Network (LHIN), toll free 310-2222 or TTY 613-745-0049
Languages English ; French
Fees None
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Legal Status (30) Provincial Government
Funding Provincial - Ministry of Children, Community and Social Services
Date Updated 22 Jul 2019
Service Categories Family Caregiver Subsidies ~ Respite Care ~ Children and Youth With Disabilities

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