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Contact Information
Office Phone 613-761-9522
Toll Free Phone 1-866-222-2138
TTY Phone 613-725-6175
Fax 613-761-9525
Primary Contact Maria Redpath, Manager: Communications, Engagement & Fundraising; Phone: 613-761-9522 ext 222; Email:
Primary Executive Heather Lacey, Executive Director; Phone: 613-761-9522 ext 225; Email:
Address & Map
1 Community Place
312 Parkdale Ave
Ottawa, ON K1Y 4X5
View Google Map
Physical Access Fully Accessible
Description & Services
Description (Service) Supports people across the disability spectrum and their families through a number of programs:

Matching Program: one-on-one, long-term matches between a volunteer advocate with a child, youth, adult or senior living with a disability

Lifetime Networks: aims to build a self-functioning, committed network of individuals around a person living with a disability and by doing so increase the capacity of parents/caregivers * see separate record for details

Person-Directed Planning and Facilitation: a process to develop a good life for someone with a disability * focuses on helping a person to discover their dreams and aspirations, and then to develop a plan to reach their goals, based on their strengths, interests and abilities

Funding Brokerage: takes care of the timely and professional maintenance of the individualized funding received by individuals

Fetal Alcohol Resource Program: provides community capacity development across multiple sectors of service providers, along with clinical support and service navigation for individuals with FASD (or suspected FASD) and their families * see separate record for details

Family Education Series: for parents/caregivers of individuals who are living with a disability * provides information and support for them to plan a good life for their family members * a space for people to connect, share and learn

Sibling Groups: support to children/teens (6-17 years) who have a sibling with a disability * facilitator-led, therapeutic groups providing an opportunity to connect with others, share resources and discuss common concerns with others who share similar experiences
Hours Mon-Thu 9 am-5 pm, Fri 9 am-4:30 pm, Sep-Jun * Mon-Fri 9 am-4:30 pm, Jul-Aug
Areas Served Ottawa (City of)
Eligibility People with physical, developmental, intellectual, mental health, age-related and multiple diagnoses challenges
Application Call or send an email for more information
Languages English ; French
Fees None - for most programs, call or send an email to confirm
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Social Media Facebook Facebook:
LinkedIn LinkedIn:
Twitter Twitter:
YouTube YouTube:
Legal Status (50) Non Profit
Established 1974
Funding City / Town ; Provincial ; Grants - Foundation grants ; Fundraising ; Donations - Charitable Registration Number: 130362817 RR0001 ; United Way ; Membership fees
Elections The Board of Directors is elected
Date Updated 18 Jun 2020
Service Categories Adult Mentoring Programs ~ Developmental Disabilities ; Adult Mentoring Programs ~ Mental Illness/Emotional Disabilities ; Adult Mentoring Programs ~ Older Adults ; Adult Mentoring Programs ~ Physical Disabilities ; Disability Related Parenting Programs ; Disability Rights Groups ; Subject Specific Public Awareness/Education ~ Fetal Alcohol Spectrum Disorders

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC