coronavirus  Coronavirus (COVID-19) Resources and Information

Many services listed in the Hasting Prince Edward Community Services Directory have reduced hours or are currently closed to the public. We advise that you call ahead to confirm services are open and available before attending in person.

Community Resources

Please refer to the following listings for further information:
COVID-19 Resources

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Contact Information
Office Phone 613-248-1343
Fax 613-366-2213
Primary Contact Saint-Phard Désir, Executive Director; Email:
Alternate Contact Abdourahamane Diallo, Program Manager; Email:
Volunteer Coordinator Abdourahamane Diallo
Primary Executive Saint-Phard Désir, Executive Director; Phone: 613-248-1343 ext 306; Email:
Address & Map
649 Montreal Rd, Unit 202
Ottawa, ON K1K 0T4
View Google Map
Physical Access Fully Accessible
Description & Services
Description (Service) Employment services and settlement services * working for the economic, social and cultural integration of Francophone racial, ethnic and cultural minorities living in and around Ottawa 
Employment Program: individual and group training to improve competencies for finding a job or starting a business * technical and cultural support to set goals and assist in achieving them * tailoring resumes for job search * help drafting letters of recommendation * complements settlement program 
Settlement Program: (formerly Immigrant Settlement and Adaptation Program) Services to enable immigrants and refugees to integrate into Canadian society including orientation programs, language and skills training to help facilitate employment, and programs to welcome newcomers to the community * individual agencies may provide needs and eligibility assessments, pre- and post-arrival information and referral, job search and employment counselling, assistance to establish social and professional networks to promote community engagement, and assistance to access a range of settlement services
Hours Mon-Tue, Fri 8:30 am-5:30 pm * Wed-Thu 8:30 am-8 pm
Areas Served Ottawa (City of)
Eligibility Ages: 21 year(s) - 55 year(s) 
Geared specifically to racial and ethnocultural Francophone minorities, but will also accept any other person with the following characteristics: Canadian citizens * landed immigrants or holder of a work permit or receiving employment insurance, Ontario Works or other funding or having experience in job search, available for job interviews * NSP open to newcomers * ages 21 to 55
Application Call, send an e-mail or drop by the office to apply.
Languages French
Fees None
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Social Media Facebook Facebook:
Twitter Twitter:
Legal Status (50) Non Profit
Established 1994
Funding City / Town ; Provincial ; Federal ; Foundation
Elections The Board of Directors is elected.
Print Material Pamphlets
Date Updated 27 Dec 2018
Service Categories Certificates/Forms Assistance ; Citizenship Application Assistance ; Citizenship Test Preparation ; Commissioner of Oaths ; Comprehensive Information and Referral ; Comprehensive Job Assistance Centres ~ Black Community ~ Francophone Community ; Comprehensive Job Assistance Centres ~ Francophone Community ; Cultural Transition Counselling ; General Counselling Services ; Immigrant Mutual Assistance Associations ; Immigrant/Newcomer Accompaniment Programs ; Job Search/Placement ~ Black Community ~ Francophone Community ; Job Search/Placement ~ Francophone Community ; Newcomer Settlement Services ; Permanent Resident Cards ; Specialized Information and Referral ~ Immigration Issues

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC