Youth Services Bureau of Ottawa

Site: Ottawa - No Physical Address

Service: Intensive Family Service

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Contact Information
Office Phone 613-562-3004
Crisis Phone Mon-Sun 24 hours 613-260-2360
Primary Contact Francine Gravelle, Director of Mental Health Services; Email:
Alternate Contact Michelle Earle, Coordinator; Email:
Primary Executive Joanne Lowe, Executive Director; Phone: 613-729-1000
Alternate Executive Jane Fjeld, Associate Executive Director; Phone: 613-729-1000
Address & Map
Mailing Address c/o Youth Services Bureau, Intensive Family Support 
2675 Queensview Dr 
Ottawa, ON K2B 8K9
Physical Access Fully Accessible
Description & Services
Description (Service) Services and supports provided to youth and their family made available in their own community * each youth and family have an individualized plan * the plans are based on the strengths of the child/family, community members and professionals to support them in dealing with complex problems
Hours Irregular, call for details
Areas Served Ottawa (City of)
Eligibility Ages: 12 year(s) - 18 year(s) 
Youth 12-18 years old and their families who have complex needs and may be considered high risk in any two of the following life domains: housing, family, social, behavioural/emotional/psychological, educational/vocational, safety, legal, health as well as crisis intervention, spiritual, cultural or financial.
Application A professional considering the referral should speak with the family and describe the process to determine if they would like to try it voluntarily * the referring worker should then contact the Youth Services Bureau's Intensive Family Support coordinator to make a referral
Languages English ; French
Fees None
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Social Media Facebook Facebook:
Instagram Instagram:
Twitter Twitter:
YouTube YouTube:
Legal Status (50) Non Profit ; (51) Registered Charity
Established 1960 * Program: 1997
Funding Provincial - Ministry of Children and Youth Services ; Donations - Charitable Registration Number: 108228545 RR0001
Elections The Board of Directors is elected.
Print Material Pamphlets
Date Updated 24 Oct 2017
Service Categories Wraparound Facilitation/Community Support

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