coronavirus  Coronavirus (COVID-19) Resources and Information

Many services listed in the Hasting Prince Edward Community Services Directory have reduced hours or are currently closed to the public. We advise that you call ahead to confirm services are open and available before attending in person.

Community Resources

Please refer to the following listings for further information:
COVID-19 Resources

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Contact Information
Office Phone 613-722-2225
Fax 613-722-7570
Primary Contact Sarah Caspi, Assistance Executive Director; Phone: 613-722-2225 ext 246; Email:
Volunteer Coordinator Ranit Braun, Coordinator of Volunteers; Phone: 613-722-2225 ext 411; Email:
Primary Executive Andrea Gardner, Assistant Director; Phone: 613-722-2225 ext 321; Email:
Address & Map
2255 Carling Ave, Suite 301
Ottawa, ON K2B 7Z5
View Google Map
Physical Access Fully Accessible
Description & Services
Description (Service) Full service, non-sectarian agency offering more than 65 programs and services to children, youth, adults and seniors, be they individuals, couples, families or groups

Walk-In Counselling Clinic, Thelma Steinman Seniors Support Unit, Settlement Services: see separate program records for description

Student Support: support towards academic and social success by engaging parents, teachers, school administration and other resources in a collaborative model

Shalom Bayit: support, guidance and advocacy offered to Jewish women who are experiencing emotional or physical abuse in an effort to assist them and their children towards safety * seeks to educate the community around issues of domestic violence and to encourage them to intervene where indicated

Street Smarts: non-denominational outreach program to the homeless which links homeless people who are ready for change to resources

Children and Youth Services: offers Jewish day school support, psycho-educational testing, bullying workshops and crisis intervention

Member agency of Support Support Services Network for Male Survivors in Ontario
Hours Summer Mon-Thu 9 am-5 pm, Fri 9 am-3 pm * Winter Mon-Thu 9 am-5 pm, Fri 9 am-1:30 pm * evening appointments for counselling available
Areas Served Ottawa (City of)
Eligibility No restrictions
Application Call to apply and speak with reception who will direct you to an intake worker.
Languages English ; French ; Arabic ; Chinese (Cantonese) ; Chinese (Mandarin) ; Farsi ; Hebrew ; Russian ; Somali ; Spanish
Fees Program ; Service - sliding fee scale for counselling
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Social Media Facebook Facebook:
LinkedIn LinkedIn:
Twitter Twitter:
Legal Status (50) Non Profit
Established 1980
Funding City / Town - City of Ottawa ; Provincial - Ministry of Health and Long-Term Care * Ministry of Citizenship, Culture and Recreation * Local Health Integration Network * Ministry of the Attorney General ; Federal - Citizenship and Immigration Canada ; Donations - Charitable Registration Number: 119239358 RR0001 ; United Way ; Fees ; Private - Tzedik; Tzedakah ; Foundation - United Jewish Appeal * Jewish Community Foundation * Ottawa Community Foundation * Ottawa Community Foundation ; Jewish Material Claims against Germany
Elections The Board of Directors is elected.
Print Material Brochures available upon request
Date Updated 11 Jun 2018
Service Categories Academic Counselling ~ Jewish Community ; Assertiveness Training ; Bereavement Counselling ~ Jewish Community ; Family Counselling Agencies ; Individual Advocacy ; Parenting Skills Classes ; School System Advocacy ~ Jewish Community ; Sexual Assault Counselling ~ Men ; Spouse/Intimate Partner Abuse Counselling ~ Jewish Community ~ Women ; Street Outreach Programs ; Volunteer Opportunities ~ Older Adults ~ Jewish Community

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC