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Contact Information
Office Phone 613-737-7791
TTY Phone 613-737-9480
Fax 613-737-7644
Primary Contact Tracy Charles, Coordinator; Email:
Alternate Contact Lisa St. Pierre, Program Manager; Phone: 613-737-7791 ext 253; Email:
Primary Executive Tim Simboli, Executive Director
Address & Map
1355 Bank St, Suite 301
Ottawa, ON K1H 8K7
View Google Map
Physical Access Fully Accessible
Description & Services
Description (Service) Support for persons with dual diagnosis in the mental health and developmental service sectors * provides advocacy for individuals by linking them to appropriate community services and supports * increases access to appropriate services and supports * facilitates training to developmental and mental health services professionals to increase awareness of specific needs of clients and their families * facilitates short and long-term planning to clients and their support networks * monitors and assesses service system gaps and reports findings to relevant ministries * provides short-term direct outreach and/or case management support 
The Dual Diagnosis program also supports individuals with life skills counselling (weekly meeting, dialectical behavior therapy (DBT)/Skills System, Concurrent Disorder groups), housing issues, legal issues, employment, mental health issues, and developmental services 
The Dual Diagnosis Justice Case Management program specifically serves individuals who have a dual diagnosis and legal issues (court matters, contact with police, incarceration)
Hours Mon-Fri 8:30 am-4:30 pm * Mon-Fri 8 am-4 pm, Jun-Aug
Areas Served Lanark County ; Leeds and Grenville United Counties ; Ottawa (City of) ; Prescott and Russell United Counties ; Renfrew County ; Stormont, Dundas and Glengarry United Counties ; Dual Diagnosis Program is only for residents of the City of Ottawa
Eligibility Ages: 18 year(s) and up 
Persons 18 years and older with a dual diagnosis and complex needs (developmental disability and mental health diagnosis)
Application Individuals eligible for the Developmental Services Ontario Eastern Region (DSOER) must be referred by the DSOER * individuals who are not eligible can call the CMHA to obtain a referral form
Languages English ; French
Fees None
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Legal Status (50) Non Profit ; (51) Registered Charity
Established 1953
Funding Provincial - Ministry of Health and Long-Term Care * Ministry of Community and Social Services ; Donations - Charitable Registration Number: 106863632 R0001
Elections The Board of Directors is elected.
Print Material Various pamphlets
Date Updated 01 Mar 2017
Service Categories Disability Awareness Programs ~ Dual Diagnosis ; Individual Advocacy ~ Dual Diagnosis ; Psychiatric Case Management ~ Dual Diagnosis ; Psychiatric Rehabilitation ~ Dual Diagnosis ; Service Sector/Industry Statistics ~ Dual Diagnosis

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