Shepherds of Good Hope

Site: Ottawa - 233 Murray St

Service: Supportive Housing Programs

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Contact Information
Office Phone Main office 613-789-8210 ; Hope Living 613-831-3333 ; St Andrew Residence 613-288-0312 ; Brigid's Place 613-688-2017 ; The Oaks 613-288-0374
Fax 613-789-0888
Primary Contact Steven Parker, Program Manager; Phone: 613-688-2929 ext 344; Fax: 613-789-8210; Email:
Volunteer Coordinator Stephanie Mora Garcia, Manager of Volunteer Services; Phone: 613-789-8210; Fax: 613-789-0008; Email:
Primary Executive Deirdre Freiheit, President and Chief Executive Officer; Email:
Alternate Executive Stephen Bartolo, Vice President; Phone: 613-688-2929 ext 336; Email:
Address & Map
233 Murray St
Ottawa, ON K1N 5M9
View Google Map
Physical Access Unknown
Description & Services
Description (Service) Supportive housing * provides a continuum of housing across five locations * housing is designed to allow individuals the flexibility to move from one level of support to another depending on individual needs * safe, clean and supportive environment

Hope Living Residence: 145 Castlefrank Rd, Kanata
35 rental units for adults living with mental illness and/ or concurrent disorder * 58 Residential Services beds for adults 55 years and older who need support in their housing * Staff is available 24/7 to support residents based on their individual needs with the emphasis being recovery and promotion of independence * Healthcare provided on site

St. Andrew Residence: 208 St. Andrew St
32 single and 3 shared apartments for individuals living with mental illness and/or concurrent disorder * Provides a supported environment focused towards independent living and the building of community within * Staffed 24/7

The Oaks: 1053 and 1057 Merivale Rd
55 bed program * 30 beds are for the Managed Alcohol Program * 15 beds are for Aging at Home program. * 10 beds are through a partnership with the Canadian Mental Health program * Residents are living with mental health, addiction, or age related illnesses * Staffed 24/7 * Healthcare provided on site
Hours Mon-Sun 24 hours
Areas Served Ottawa
Eligibility Ages: 18 year(s) and up 
Single individuals 18 years and older who are homeless or at risk of homelessness * catering primarily to individuals with a mental illness or concurrent disorder * also provides housing for individuals 55 years and older with frailties due to aging
Application To apply to the Social Housing Registry of Ottawa, call at 613-526-2088 * request a Supportive Housing form at

To apply to the Residential Services programs, contact the City of Ottawa Residential Services program at

For Hope Living * call 613-831-3333 * contact Cindy Stewart,
For Brigid's Place * call 613-688-2017 * contact Holly Whidden
For St Andrew's * call 613-288-0006 * contact Joanne Hansen,
For the Oaks * call 613-288-0374 * contact Ray MacQuatt,
Languages English ; French - Limited
Fees Program - Rents are geared to recipients of Ontario Works and the Ontario Disability Support Program * Residential Services Program: contribution determined by the City of Ottawa
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
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Legal Status (50) Non Profit
Established 1982
Funding City / Town ; Provincial - Ministry of Health and Long-Term Care ; Donations - Charitable Registration Number: 130724255 RR0001
Elections The Board of Directors is elected.
Print Material Pamphlets
Date Updated 27 Jun 2019
Service Categories Supported Living Services for Adults With Disabilities ~ Mental Illness/Emotional Disabilities ; Supportive Housing for People with Disabilities ~ Mental Illness/Emotional Disabilities

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

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