Shepherds of Good Hope

Site: Ottawa - King Edward Ave

Service: Transitional Emergency Shelter Program

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Contact Information
Office Phone 24 hours 613-241-4303
Fax 613-789-0888
Primary Contact Chole Willard, Program Manager; Phone: 613-688-2929 ext 345; Email:
Alternate Contact Steven Parker, Senior Manager; Phone: 613-688-2929 ext 344; Email:
Volunteer Coordinator Stephanie Mora Garcia, Manager of Volunteer Services; Phone: 613-789-8210 ext 228; Email:
Primary Executive Deirdre Freiheit, President & Chief Executive Officer; Phone: 613-688-2929 ext 235; Email:
Alternate Executive Stephen Bartolo, Vice President; Phone: 613-688-2929 ext 336; Email:
Address & Map
256 King Edward Ave
Ottawa, ON K1N 7M1
View Google Map
Mailing Address 233 Murray St 
Ottawa, ON K1N 5M9
Physical Access Fully Accessible
Description & Services
Description (Service) 49 bed program * partnership between the Shepherds of Good Hope, Ottawa Inner City Health, City of Ottawa, the Champlain Local Health Integration Network, Royal Ottawa Hospital, and Canadian Mental Health Association * increases treatment and care available to individuals not accessing services due to complex health and social issues * provides integrated care for clients prior to transfer to mainstream treatment 
On-site supports: 
* Supervision and support for individuals under the influence of drugs/alcohol or exhibiting symptoms of mental illness, providing medically supervised detox and overdose prevention 
* Access to short stay treatment and care unit for medication stabilization, treatment for physical health concerns and concurrent disorder treatment 
* Access to a transitional environment for individuals awaiting treatment, housing or other services 
* Diversion program for Ottawa Police Services and Emergency Medical Services
Hours Mon-Sun 24 hours
Areas Served Ottawa
Eligibility Ages: 18 year(s) and up 
Persons 18 years or older
Application Referral or drop in
Languages English ; French
Fees None
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Social Media Facebook Facebook:
Instagram Instagram:
LinkedIn LinkedIn:
Twitter Twitter:
Legal Status (50) Non Profit
Funding City / Town ; Provincial - Ministry of Health and Long-Term Care ; Donations - Charitable Registration Number: 130724255 RR0001
Elections The Board of Directors is elected.
Print Material Pamphlets
Date Updated 16 Oct 2019
Service Categories Detoxification ; Medical Respite Facilities/Beds for Homeless People

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

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