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Contact Information
Office Phone 613-248-1343
Fax 613-366-2213
Primary Contact Saint-Phard Désir, Executive Director; Phone: 613-248-1343 ext 306; Email:
Volunteer Coordinator Abdourahamane Diallo, Employability Program Coordinator; Phone: 613-248-1343 ext 313; Email:
Primary Executive Saint-Phard Désir, Executive Director
Address & Map
649 Montreal Rd, Suite 202
Ottawa, ON K1K 0T4
View Google Map
Physical Access Fully Accessible
Description & Services
Description (Service) Settlement service for Francophone immigrants and newcomers to Ottawa. Workers help the new arrivals and Francophone immigrants with the initial stages of settlement.

Settlement Program/Welcoming Communities Program: needs assessments, orientation programs, language and skills training, and programs to welcome newcomers to the community

Interpretation and Translation services: helps clients in interpreting and understanding information, requests, documents they receive, etc. Clients may obtain services in their native languages.

Couselling services: Offers counselling to those facing challenges with their settlement. Employment preparation service: explains Canadian workplace realities, and helps with proactive job search and receiving professional and academic equivalences
Hours Mon, Tue, Fri 8:30 am-5:30 pm * Wed, Thu 8:30 am-8 pm
Areas Served Ottawa (City of)
Eligibility Francophone newcomers, immigrants, refugees * Job seekers from the previous categories as well as: Asylum seekers, Working Holiday Visa holders (WHV), and Canadian citizens.
Application Call to apply
Languages English ; French
Fees None
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Social Media Facebook Facebook:
Twitter Twitter:
Legal Status (50) Non Profit
Established 1994
Funding City / Town ; Provincial ; Federal ; Foundation
Elections The Board of Directors is elected.
Print Material Pamphlets
Date Updated 06 Dec 2018
Service Categories Certificates/Forms Assistance ; Citizenship Application Assistance ; Commissioner of Oaths ; Comprehensive Information and Referral ; Cultural Transition Counselling ; General Counselling Services ; Housing Search Assistance ; Immigrant Mutual Assistance Associations ~ Francophone Community ; Immigrant/Newcomer Accompaniment Programs ~ Immigrants (Canada) ~ Francophone Community ; Newcomer Settlement Services ; Newcomer Settlement Services ~ Immigrants (Canada) ~ Francophone Community ; Specialized Information and Referral ~ Immigration Issues

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC