Office Phone |
Toll free, English 1-866-461-3222 ; French 1-866-461-2232 |
TTY Phone |
613-947-7771 ; 1-866-914-6097 |
Fax |
613-941-1436 ; 1-866-814-2224 |
E-Mail |
info@acfc-fcac.gc.ca |
Website |
www.canada.ca/en/financial-consumer-agency |
Primary Executive |
Lucie Tedesco, Commissioner |
Alternate Executive |
Jane Rooney, Financial Literacy Leader |
Address & Map |
|
Physical Access |
Fully Accessible |
Description (Service) |
Responsible for ensuring that federally regulated financial institutions comply with federal consumer protection laws and regulations. Monitors financial institutions' compliance with voluntary codes of conduct and their own public commitments. * Informs consumers about their rights and responsibilities when dealing with financial institutions. * Provides information and tools to help consumers understand and shop for a variety of financial products and services |
Hours |
Mon-Fri 8:30 am-5 pm |
Areas Served |
Canada |
Eligibility |
No restrictions |
Application |
Contact the agency by telephone, e-mail or mail |
Languages |
English ; French |
Fees |
None |
Legal Status |
(40) Federal Government |
Established |
2001 |
Date Updated |
12 Mar 2019 |
Service Categories |
Government Consumer Protection Agencies |
Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC