coronavirus  Coronavirus (COVID-19) Resources and Information

Many services listed in the Hasting Prince Edward Community Services Directory have reduced hours or are currently closed to the public. We advise that you call ahead to confirm services are open and available before attending in person.

Community Resources

Please refer to the following listings for further information:
COVID-19 Resources

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Ottawa. City Operations

Site: Ottawa - Find Location

Service: Ottawa Public Library

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Contact Information
Office Phone General Information 613-580-2940 ; Material Renewal 613-580-2535
TTY Phone Call 711 (Bell Relay) * ask to connect with 613-580-2940
Address & Map
Ottawa, ON
View Google Map
Physical Access Fully Accessible - for the majority of branches
Description & Services
Description (Service) Network of 33 public libraries in the City of Ottawa 
Lending services for a variety of resources * lending services between libraries * online catalogue * homebound services * downloads of virtual or audio-digital books and music * public computer access * admission passes for local museums * Kill-A-Watt counter to measure electrical consumption * pedometer to count steps * 3D printer * musical instrument lending 
Dedicated services for children, teens, adults, newcomers, people looking for work * assistive services for individuals who cannot read or access regular print material * literacy support * business services, for anyone interested in starting or growing a business 
Meeting room rentals * various programs * information and referral * used books coordination * outreach service; the Bookmobile * computer club for adults 50 years and older 
InfoService: bilingual telephone information service centre * quick information by phone on a wide variety of topics * contact information for businesses and government agencies * look up dates, names, spellings and definition of words * information about library services and programs or reference to other sources of information for further help
Hours Hours vary by location * visit website for details
Meetings Visit website for details
Areas Served Ottawa
Eligibility No restrictions
Application Visit any branch to obtain a membership card * for hours and locations, click here.

Proof of residence is required * children need a parent's signature in order to get a card
Languages English ; French ; Some information is available in other languages.
Fees Membership - Non-residents ; None - Ottawa residents ; A parent or guardian's signature is required for anyone under 18 years of age * Library cards must be renewed annually, all fees and fines must be paid upon renewal.
Other Details
Social Media Facebook Facebook:
Instagram Instagram:
Pinterest Pinterest:
Twitter Twitter:
Legal Status (10) Local Government ; (51) Registered Charity
Established 1906
Funding City / Town ; Donations - Charitable Registration Number: 861292886 RR0001 ; Fees - membership
Elections The Board of Directors is elected.
Print Material Visit website for details.
Date Updated 17 Jan 2020
Service Categories 3D Printing ; Adult Literacy Programs ; Bookmobiles ; Braille Materials/Collections ; Children's Library Services ; Citizenship Application Assistance ; Computer and Related Technology Classes ~ Older Adults ; English Language Proficiency Test Preparation ; Foreign Language Collections ; Home Library Services ~ Homebound ; Humanities Clubs/Societies ; Job Information ; Large Print Materials/Collections ; Lecture Halls/Auditoriums ; Library Audiovisual Services ; Meeting Space ; Musical Instruments ; Public Internet Access Sites ; Public Libraries ; Visual/Reading Aids

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC