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Community Resources

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COVID-19 Resources

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Ottawa. City Operations

Site: Ottawa - Laurier Ave W - City Hall

Service: By-law and Regulatory Services - Licenses

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Contact Information
Office Phone 24 hours 3-1-1 ; business licenses 613-580-2424 ext 12735 * administration 613-580-2424 ext 44280
Toll Free Phone 1-866-261-9799
TTY Phone 613-580-2401
Fax Administration 613-580-2719 ; 613-580-2495
Primary Contact Coordinator Business Licensing
Alternate Contact Chief, By-law and Regulatory Services
Primary Executive Deputy City Manager, City of Operations Porfolio
Alternate Executive General Manager, Emergency and Protective Services
Address & Map
Client Service Centre
110 Laurier Ave
Ottawa, ON K1P 1J1
View Google Map
Physical Access Fully Accessible
Description & Services
Description (Service) Licenses are required for the following: business licenses, dog and cat registration, marriage licenses, burial permit, event and lottery licensing.
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Ottawa (City of)
Eligibility Varies depending on the license
Application Most forms are available on the Website * Business licenses can be obtained at 735 Industrial Ave on the 2nd floor * Any other type of license can be obtained through the Client Service Centres situated around the city.
Languages English ; French
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Social Media Facebook Facebook:
Flickr Flickr:
Instagram Instagram:
Twitter Twitter:
YouTube YouTube:
Legal Status (10) Local Government
Established New City of Ottawa: 2000
Funding City / Town ; Fees
Elections City Council is elected.
Date Updated 02 Jul 2019
Service Categories Animal Regulation ; Business Registration/Licensing ; Charitable Gambling Permits ; Death Related Records/Permits ; Marriage Licences

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

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