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Contact Information
Office Phone 613-744-2892
Crisis Phone Ottawa Distress Line 613-238-3311
Fax 613-749-2902
Primary Contact Jeanne Guibord, Resource Consultant; Phone: 613-742-4400 ext 1417; Email:
Volunteer Coordinator Helena Arruda, Director, Counselling and Community Development; Phone: 613-744-2892 ext 1051; Email:
Primary Executive Michel Gervais, Executive Director; Phone: 613-744-2892 ext 1041; Email:
Alternate Executive Helena Arruda, Director, Counselling and Community Development; Email:
Address & Map
Place Dupuis
290 Dupuis St
Vanier, ON K1L 1A2
View Google Map
Physical Access Fully Accessible
Description & Services
Description (Service) Integrated social services for members of the community

* Settlement Services for Ottawa residents (see separate record for details)

* Employment Services for Ottawa residents (see separate record for details)

* Family Services/Youth Programs for Ottawa-Vanier residents and surrounding areas: offers services to parents, grandparents and home caregivers of children 6 years and under * recreational and prevention programs to youth 6-18 years old * variety of workshops on parental skills, playgroups, services for pregnant women and new parents, a free toy lending library and resources, home visits, school readiness programs, support groups for newcomer parents and other programs based on the families' needs * children and youth 18 years and under who live in Vanier or go to school in Vanier also have access to a Social Pediatrics Centre

* Legal Clinic for low-income residents of eastern Ottawa (see separate record for details)

* Counselling Service for Vanier residents: counselling, crisis intervention and referrals, regardless of the individual's status in Canada * organizes support groups and activities

* Community Development for Vanier residents: workers assist residents, groups and organizations in organizing activities to improve the well-being of the community * programs for seniors are offered, as well as activities for residents such as block parties, community coffee-houses, etc * visit website for calendar of activities

* Income tax clinics for Vanier residents: free clinics offered during the income tax season * assist in filling out income tax report * start in February each year

* Partage Vanier Food Bank for Vanier residents (see separate record for details)

* In-House Agencies: some community agencies offer their services at the Vanier Community Service Centre:
* Catholic Family Services
* Catholic Immigration Centre
* Ottawa Cancer Foundation
* Lifestyle Enrichment for Senior Adults (LESA) offered by the Centretown Community Health Centre
* Families First offered by the Pinecrest-Queensway Community Health Centre
* Parent Resource Centre
* Ottawa Children Treatment Centre
* First Words
* Ottawa Public Library - Vanier Branch
* OrKidstra
* Crossroads Children's Centre
* Rideauwood Addictions and Family Services
Hours Administration and services: Mon-Tue, Thu-Fri 8:30 am-4:30 pm * Wed 8:30 am-8 pm 
Counselling Drop-in: Mon, Tue, Thu, Fri 9 am-11:30 am * Wed 4 pm-7 pm
Areas Served Ottawa (City of) ; Vanier
Boundaries Some services require proof of Vanier residency (K1L postal code). Call for more information.
Eligibility Vanier residents * Income Tax Clinic: low-income people
Application Counselling: drop in; to make an appointment, call 613-744-2892, ext 1033

To find which Community Health and Resource Centre serves a specific area, click here.
Languages English ; French
Fees None ; For in-house agencies, please contact them directly for more information about their fees.
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Legal Status (50) Non Profit ; (51) Registered Charity
Established 1980
Funding City / Town ; Provincial ; Federal ; Donations - Charitable Registration Number: 131910275 RR0001 ; United Way ; Foundation - Trillium Foundation
Elections The Board of Directors is elected.
Print Material Pamphlets * calendar of activities
Date Updated 13 May 2019
Service Categories Community Voicemail ; Family Support Centres/Outreach ; Home Management Instruction ; In Person Crisis Intervention ; Legal Counselling ~ Francophone Community ; Neighbourhood Multipurpose Centres ; Tax Preparation Assistance

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC