Canada. Office of the Privacy Commissioner of Canada

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Contact Information
Office Phone 819-994-5444
Toll Free Phone 1-800-282-1376
TTY Phone 819-994-6591
Fax 819-994-5424
Primary Executive Daniel Therrien, Privacy Commissioner of Canada
Address & Map
30 Victoria St, 8th Flr
Gatineau, QC K1A 1H3
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Physical Access Fully Accessible ; Not Applicable
Description & Services
Description (Service) Protects and promotes the privacy rights of individuals. 
* Investigates complaints and issuing reports with recommendations to federal government institutions and private sector organizations to remedy situations, as appropriate; 
* Pursues legal action before Federal Courts where matters remain unresolved; 
* Assesses compliance with obligations contained in the Privacy Act and Personal Information Protection and Electronic Documents Act (PIPEDA) through the conduct of independent audit and review activities, and publicly reports on findings; 
* Advises on, and reviews, privacy impact assessments (PIAs) of new and existing government initiatives; 
* Provides legal and policy analyses and expertise to help guide Parliament’s review of evolving legislation to ensure respect for individuals’ right to privacy; 
* Responds to inquiries of Parliamentarians, individual Canadians and organizations seeking information and guidance and takes proactive steps to inform them of emerging privacy issues; 
* Promotes public awareness and compliance, and fosters understanding of privacy rights and obligations; 
* Provides legal opinions and litigates court cases to advance the interpretation and application of federal privacy laws; 
* Monitors trends in privacy practices, identifies systemic privacy issues that need to be addressed by federal government institutions and private sector organizations and promotes integration of best practices; and 
* Works with privacy stakeholders from other jurisdictions in Canada and on the international scene to address global privacy issues that result from ever-increasing trans-border data flows.
Hours Mon-Fri 8:30 am-4:30 pm, Information Centre
Areas Served Canada
Eligibility No restrictions
Application In writing. Complaint forms can be found at
Languages English ; French
Fees None
Other Details
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Legal Status (40) Federal Government
Funding Federal
Print Material All publications are available in electronic format on the Website. To obtain a paper copy of a particular publication, send an email to clearly indicating which document, as well as your name and postal address.
Date Updated 23 Jan 2019
Service Categories Federal Government Departments ~ Human Rights Issues ; Government Complaints/Government Ombudsman Offices ~ Human Rights Issues ; Privacy Legislation Enforcement

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