Brain Injury Association of the Ottawa Valley

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Contact Information
Office Phone 613-233-8303
Fax 613-233-8422
Primary Contact Wendy Charbonneau, President; Email:
Alternate Contact Program Co-ordinator Step Up Work Centre; Email:
Primary Executive Wendy Charbonneau, President
Alternate Executive Mary-Lou Macdonald, Treasurer
Address & Map
The Bronson Centre
211 Bronson Ave, Rm 300, 3rd Flr (North Wing)
Ottawa, ON K1R 6H5
View Google Map
Physical Access Fully Accessible
Description & Services
Description (Service) Provides support, assistance and information to people living with a brain injury, their families and professionals. 
Offers supportive services for treatment, rehabilitation, counselling and care * assists in the development of such programs * works towards improved services in the local community * fosters public awareness of the needs of the survivors of brain injury and their families * promotes the prevention of traumatic brain injury. 
Step Up Work Centre: provides acquired brain injury survivors with a safe space to come learn and share their experiences. This member-run program offers opportunities in each of the following units: administration * kitchen and food preparation * maintenance / environmental with a goal of vocational training. * Also offers education workshops on life skills as well as mediation and cognitive fitness. 
Homemade meals served on Wednesday and Thursday at a cost of $3.50 
Artistic Expressions Workshop provides participants an opportunity to use their creative abilities as everyday coping strategies 
Peer Mentoring Telephone Program: Partners and Mentors are matched for this once a week telephone program * all participants are screened and mentors require a criminal check
Hours Mon-Fri 10 am-3 pm * by appointment only
Meetings Concussion Support Meetings held every Monday 10:30 am-12 noon 
Peer support meetings are held bi-weekly on Tuesdays 10:30 am-12 noon 
A family support meeting is held the third Wednesday of the month 7 pm-9 pm 
The drop-in group meets for a brown bag lunch or snack on Wednesdays 12 noon-2 pm at The Step Up Work Centre. 
The Step Up Work Centre Day Program Monday, Wednesday, Thursday 10 am-3 pm
Areas Served Frontenac County ; Hastings County ; Lanark County ; Leeds and Grenville United Counties ; Lennox and Addington County ; Ottawa (City of) ; Prescott and Russell United Counties ; Prince Edward County ; Renfrew County ; Stormont, Dundas and Glengarry United Counties
Boundaries Pembroke (West), Hawkesbury (East), Cornwall and area (South), Ottawa (North)
Eligibility Ages: 16 year(s) and up 
Persons 16 years of age and over with acquired brain injuries, their families and/or caregivers and professionals
Application Call, e-mail or visit website for more information.
Languages English ; French - Contact person: Wendy Charbonneau
Fees Membership - Dual Membership with the Ontario Brain Injury Association and the Brain Injury Association of the Ottawa Valley: Individual $30; Family $50; Professional $100 (2017)
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Social Media Facebook Facebook:
Legal Status (50) Non Profit ; (51) Registered Charity
Established 1981
Funding Fundraising ; Donations - Charitable Registration Number: 118954866 RR0001 ; Fees - Membership fees
Elections The Board of Directors is elected.
Print Material Newsletter * articles * books
Date Updated 05 Dec 2017
Service Categories Disability Associations ~ Brain Injuries ; Disability Rights Groups ~ Brain Injuries ; Disease/Disability Information ~ Brain Injuries ; Health/Disability Related Support Groups ~ Brain Injuries ; Health/Disability Related Support Groups ~ Brain Injuries ~ Families/Friends of People with Disabilities ; Subject Specific Public Awareness/Education ~ Brain Injuries

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

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