The Royal

Site: Ottawa - 2121 Carling Ave

Service: Royal Ottawa Mental Health Centre - Community Mental Health Program

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Contact Information
Office Phone 613-722-6521 ext 7010
After Hours Phone 613-722-6914
Fax 613-233-8664
Primary Contact Dr Susan Farrell, Clinical Director, Community Mental Health Program
Alternate Contact Robin Pow, Director of Patient Services
Primary Executive Joanne Bezzubetz, President and Chief Executive Officer; Phone: 613-722-6521 ext 6389
Address & Map
2121 Carling Ave
Ottawa, ON K2A 1H2
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Physical Access Not Accessible
Description & Services
Description (Service) Fulfills research, education and advocacy roles around severe and persistent mental illness and homelessness 
Multidisciplinary on-site mental health screening * assessment and intervention * including crisis intervention for the clients of partner agencies * ongoing education and support to the staff of partner agencies * linkage of clients of partner agencies to appropriate mental health * health, and addictions services * hospital based emergency and acute care services
Hours Mon-Fri 8 am-4 pm
Areas Served Ottawa (City of) ; Renfrew County
Eligibility Ages: 16 year(s) and up 
Adults 16 years and older who are homeless or at risk of homelessness * have a severe and persistent mental illness including a concurrent disorder of addictions and mental illness * use the services of partner agencies including emergency shelters, rooming houses, residential care facilities, drop-in centres, and community health centres * are not supported by another mental health service
Application Referral from partner agencies: Canadian Mental Health Association * Centre 454 * Causeway Work Centre * Centre 507 * Ottawa Community Housing * Community Health Centres * Cornerstone * Daybreak * Ottawa Withdrawal Management Centre * Oasis * Options Bytown * Ottawa Salus Corporation * City of Ottawa's Department of Public Health * Renfrew County Community Mental Health Services * Domiciliary Hostels and Long-term care homes * Privately operated Rooming homes * Salvation army (including Anchorage) * Shepherds of Good Hope * St. Luke's Lunch Club * Inner City Health * The Mission * The Well * YMCA * Youth Services bureau (including the young women's emergency shelter and the Drop-in centres) * Operation Go Home * Chrysalis House * John Howard Society
Languages English ; French
Fees Service - Covered by the Ontario Health Card
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
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Legal Status (50) Non Profit
Established 1961
Funding Provincial - Ministry of Health and Long-Term Care * Local Health Integration Network ; Donations - Charitable Registration Number: 119129179 RR0001
Elections The board of trustees is appointed.
Date Updated 23 May 2019
Service Categories In Person Crisis Intervention ~ Chronic/Severe Mental Illness ; In Person Crisis Intervention ~ Concurrent Disorder ; Mental Health Evaluation ; Psychiatric Mobile Response Teams

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