coronavirus  Coronavirus (COVID-19) Resources and Information

Many services listed in the Hasting Prince Edward Community Services Directory have reduced hours or are currently closed to the public. We advise that you call ahead to confirm services are open and available before attending in person.

Community Resources

Please refer to the following listings for further information:
COVID-19 Resources

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Please notify us of any temporary changes to your regular services as a result of the COVID-19 pandemic by emailing VIQ direct at with updates to your listings and/or emerging services. Please include your complete agency name and a contact person for follow up.

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Contact Information
Office Phone 613-830-4357
Fax 613-830-4196
Primary Contact Suzanne Wert, Manager of Finance and Administration; Phone: 613-830-4357 ext 208; Email:
Alternate Contact Chantal Pomerleau, Program Manager; Phone: 613-830-4357 ext 210; Email:
Volunteer Coordinator Rosanne Canzanella, Volunteer Program Coordinator; Phone: 613-830-4357 ext 307; Email:
Primary Executive Luc Ouellette, Executive Director; Phone: 613-830-4357 ext 207; Email:
Address & Map
240 Centrum Blvd, Unit 105
Orléans, ON K1E 3J4
View Google Map
Physical Access Fully Accessible
Description & Services
Description (Service) COVID-19 (14 April 2020) Premises closed to the public. Food Bank operates by leaving name and phone number when calling the Food Bank Coordinator at 613-830-4347 ext 158. For access to the other modified services, programs and contacts call 613-830-4347 or visit the website for details.

Community resource centre * information and referral * advocacy * crisis intervention * individual and family counselling * child & youth programs * support groups * parenting skills * community development * school supplies program * type 2 diabetes program * speech therapy for young children * volunteer coordination * food bank * Christmas program (food and toys) * action housing * Counselling Family Services Ottawa * Employment Ontario * First Words * Lactation Program * LESA * Military Families Resource Centre * Contact North - Online courses * Société franco-ontarienne de l’autisme EarlyON Centre: * information and referrals * early learning services and training * playgroups Medical health team "Équipe de santé familiale communautaire de l'Est d'Ottawa" *Sexual Health Clinic
Hours COVID-19 Irregular, call for details
Areas Served Cumberland ; Navan ; Orleans ; Carlsbad Springs, Sarsfield, Vars
Boundaries Ottawa River, Châtelaine Village (North), Cumberland/Sarsfield (East), Vars (South), Carlsbad Springs, Mer Bleue/Place d'Orléans Dr (West) - old township of Cumberland
Eligibility Residents of Orléans, Cumberland, Navan, Sarsfield, Vars and Carlsbad Springs 
School supplies program: Kindergarten - Grade 12 students
Application To find which Community Health and Resource Centre serves a specific area, click here.

Languages English ; French
Fees None - Services offered by the Orléans-Cumberland Community Resource Centre are free. Some counselling services have sliding scale fees.
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Social Media Facebook Facebook:
Instagram Instagram:
Twitter Twitter:
YouTube YouTube:
Legal Status (50) Non Profit
Established 1988
Funding City / Town - City of Ottawa ; Provincial - Ministry of Education ; Fundraising - Ontario Trillium Foundation ; Donations - Charitable Registration Number: 130917552 RR0001
Elections The Board of Directors is elected.
Print Material Pamphlets * Monthly e-Newsletter * Annual Report
Date Updated 30 May 2019
Service Categories Child Guidance ; Christmas Programs ; Clothing Donation Programs ; Community Gardens ; Condition Specific Treatment ; Early Identification Programs ~ Communication Impairments ; Family Support Centres/Outreach ; Food Bank Referral Programs ; General Counselling Services ; Home Management Instruction ; Household Goods Donation Programs ; In Person Crisis Intervention ; Independent Living Skills Instruction ~ Older Adults ; Independent Living Skills Instruction ~ People With Disabilities ; Individual Advocacy ; Job Search Resource Centres ; Military Family Service/Support Centres ; Neighbourhood Improvement Groups ; Newcomer Settlement Services ; Prejob Guidance ; Public Internet Access Sites ; School Supplies ; School Supplies Donation Programs ; Specialized Information and Referral ~ Housing Issues ; Spouse/Intimate Partner Abuse Counselling ~ Abused Women

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC