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Alternate Name CHRC ; CV19 ; OCR ; WOCRC
Former Name Community Resource Centre of Goulbourn, Kanata and West Carleton
Location & Accessibility
Located In Community Kanata
Address & Map
2 MacNeil Court
Ottawa, ON K2L 4H7
View Google Map
Intersection Castlefrank Rd and Hazeldean Rd
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Free parking
Description and Services
Description (Service) COVID-19 (9 Jun 2020) For weekly grocery order delivery, call 613-591-3686 extension 336 or send an email to before Thu 12 noon for delivery the following week. This service is accessible to all vulnerable and isolated members of the community (without age limit). Priority will be given to residents of West Carleton and limited to 30 households/week. Payment will be made directly to the store for the grocery order; grants are available.

Visit the Facebook page for details on all other programs and services.

Community and Social Services Services for Children, Youth and Families * Ontario Early Years Centre
* Bullying Prevention Program
* The ZONE drop-in for youth
* Queerios Youth Drop-In
* Child and youth community development

Community Support Programs for Seniors and Adults with Physical Disabilities
* Adult Day Program
* Diners' Club
* Home Help and Home Maintenance Program
* Telephone Reassurance Program
* Meals on Wheels/Frozen meals
* Respite care
* Friendly visiting
* Transportation to medical and non-medical appointments
* Footcare clinics

Violence Against Women Program
* Individual and group counselling for abused women and their children
* Peer Support Program (volunteers supporting abused women)
* Child Witness Program
* Transitional Housing Support Program
* Chrysalis House, a shelter for abused women (24-hour crisis line 613-591-5901)

Counselling Services
* Short-term counselling
* Crisis counselling
* Information and referral services
* Confidential counselling and referral services to the LGBTQ+ community

Additional and/or Seconded Services
* Aphasia Centre of Ottawa
* Addictions and Problem Gambling Services of Ottawa
* Amethyst Women's Addiction Centre
* Family Services à la famille Ottawa
* Ottawa Children's Treatment Centre
* Healthy Babies, Healthy Children
* Healthy Sexuality Clinic
* Chinese Community Services
* Infant Hearing Clinic (CHEO)
* ESL (English as a Second Language) classes
* First Words
* Diabetes Education Program
* Primary Care Outreach to Seniors Program
* Community development (Child, Youth, Adult, and Rural)
* Public access to computers
Hours COVID-19 Mon-Fri 8:30 am-4:30 pm * evenings by appointment
Areas Served Goulbourn ; Kanata ; Nepean ; Ottawa (City of) ; West Carleton
Eligibility Residents of Kanata, Goulbourn, West Carleton (and Nepean for Community Support Programs) * Ontario Early Years Centre birth-6 years
Application To find which Community Health and Resource Centre serves a specific area, click here.
Languages English ; French
Fees Service - Fees may apply to some Community Support Services ; None
Service Categories Abuse/Violence Related Support Groups ~ Children of Abused Women/Men ; Adolescent/Youth Counselling ; Adult Day Programs ~ Dementia ; Bullying Prevention ; Child Guidance ~ Children of Abused Women/Men ; Conflict Resolution Training ~ Children ; English as a Second Language ; Family Counselling ; Family Support Centres/Outreach ; General Counselling Services ; General Counselling Services ~ Abused Women ; General Counselling Services ~ LGBTQ2+ Individuals ; Home Maintenance and Minor Repair Services ; Home Management Instruction ~ Disability Benefit Recipients ; Home Management Instruction ~ Social Assistance Recipients ; Homemaker Assistance ; In Home Meal Preparation ; In Person Crisis Intervention ; Neighbourhood Multipurpose Centres ; Non-Emergency Medical Transportation ; Nongovernmental Agency Departments ; Parenting Skills Classes ; Public Internet Access Sites ; Self Esteem Workshops ~ Children ; Senior Meals ; Senior Ride Programs ; Separation/Divorce Support Groups ~ Children of Divorced Parents ; Sexual Orientation Counselling ; Social Skills Training ~ Children ; Spouse/Intimate Partner Abuse Counselling ; Yard Maintenance ; Youth Enrichment Programs
Waiting List Yes
Contact Information
Office Phone 613-591-3686
Fax 613-591-2501
Social Media Facebook Twitter
Volunteer Coordinator Carol Diguer, Volunteer Coordinator; Phone: 613-591-3686 ext 280; Email:
Primary Executive Nancy Allen, Director, Finance and Corporate Services; Email:
Other Details
Established 1986
Funding City / Town - City of Ottawa ; Regional / Municipal ; Provincial - Champlain Local Health Integration Network * Ministry of Community and Social Services * Ministry of Children and Youth Services * Ministry of Education ; Federal - Human Resources and Skills Development Canada ; Donations - Charitable Registration Number: 128219201 RR0001 ; United Way ; Foundation - Ontario Trillium Foundation
Elections The Board of Directors is elected.
Resources Website
Accreditation Yes, by Canadian Centre for Accreditation * Member of the Association of Ontario Health Centres * Member of the Ontario Community Support Association

Agency Overview

Services at this Location

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