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Contact Information
Office Phone 613-591-3686
Fax 613-591-2501
Volunteer Coordinator Carol Diguer, Volunteer Coordinator; Phone: 613-591-3686 ext 280; Email:
Primary Executive Nancy Allen, Director, Finance and Corporate Services; Email:
Address & Map
2 MacNeil Court
Ottawa, ON K2L 4H7
View Google Map
Physical Access Fully Accessible
Description & Services
Description (Service) Community and Social Services 
Services for Children, Youth and Families 
* Ontario Early Years Centre 
* Bullying Prevention Program 
* The ZONE drop-in for youth 
* Queerios Youth Drop-In 
* Child and youth community development 
Community Support Programs for Seniors and Adults with Physical Disabilities 
* Adult Day Program 
* Diners' Club 
* Home Help and Home Maintenance Program 
* Telephone Reassurance Program 
* Meals on Wheels/Frozen meals 
* Respite care 
* Friendly visiting 
* Transportation to medical and non-medical appointments 
* Footcare clinics 
Violence Against Women Program 
* Individual and group counselling for abused women and their children 
* Peer Support Program (volunteers supporting abused women) 
* Child Witness Program 
* Transitional Housing Support Program 
* Chrysalis House, a shelter for abused women (24-hour crisis line 613-591-5901) 
Counselling Services 
* Short-term counselling 
* Crisis counselling 
* Information and referral services 
* Confidential counselling and referral services to the LGBTQ+ community 
Additional and/or Seconded Services 
* Aphasia Centre of Ottawa 
* Addictions and Problem Gambling Services of Ottawa 
* Amethyst Women's Addiction Centre 
* Family Services à la famille Ottawa 
* Ottawa Children's Treatment Centre 
* Healthy Babies, Healthy Children 
* Healthy Sexuality Clinic 
* Chinese Community Services 
* Infant Hearing Clinic (CHEO) 
* ESL (English as a Second Language) classes 
* First Words 
* Diabetes Education Program 
* Primary Care Outreach to Seniors Program 
* Community development (Child, Youth, Adult, and Rural) 
* Public access to computers
Hours Mon-Fri 8:30 am-4:30 pm * evenings by appointment
Areas Served Goulbourn ; Kanata ; Nepean ; Ottawa (City of) ; West Carleton
Eligibility Residents of Kanata, Goulbourn, West Carleton (and Nepean for Community Support Programs) * Ontario Early Years Centre birth-6 years
Application To find which Community Health and Resource Centre serves a specific area, click here.
Languages English ; French
Fees Service - Fees may apply to some Community Support Services ; None
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Social Media Facebook Facebook:
Twitter Twitter:
Legal Status (50) Non Profit
Established 1986
Funding City / Town - City of Ottawa ; Regional / Municipal ; Provincial - Champlain Local Health Integration Network * Ministry of Community and Social Services * Ministry of Children and Youth Services * Ministry of Education ; Federal - Human Resources and Skills Development Canada ; Donations - Charitable Registration Number: 128219201 RR0001 ; United Way ; Foundation - Ontario Trillium Foundation
Elections The Board of Directors is elected.
Date Updated 28 Jun 2018
Service Categories Abuse/Violence Related Support Groups ~ Children of Abused Women/Men ; Adolescent/Youth Counselling ; Adult Day Programs ~ Alzheimer's Disease ; Adult Day Programs ~ Dementia ; Bullying Prevention ; Child Guidance ~ Children of Abused Women/Men ; Conflict Resolution Training ~ Children ; English as a Second Language ; Family Counselling ; Family Support Centres/Outreach ; General Counselling Services ; General Counselling Services ~ Abused Women ; General Counselling Services ~ LGBTQ Individuals ; Home Maintenance and Minor Repair Services ; Home Management Instruction ~ Disability Benefit Recipients ; Home Management Instruction ~ Social Assistance Recipients ; Homemaker Assistance ; In Home Meal Preparation ; In Person Crisis Intervention ; Neighbourhood Multipurpose Centres ; Non-Emergency Medical Transportation ; Nongovernmental Agency Departments ; Parenting Skills Classes ; Public Internet Access Sites ; Self Esteem Workshops ~ Children ; Senior Meals ; Senior Ride Programs ; Separation/Divorce Support Groups ~ Children of Divorced Parents ; Sexual Orientation Counselling ; Social Skills Training ~ Children ; Spouse/Intimate Partner Abuse Counselling ; Yard Maintenance ; Youth Enrichment Programs

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC