Canada. Canada Revenue Agency

Site: Ottawa - 333 Laurier Ave, Room 502

Service: Tax Services Offices and Tax Centres

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Contact Information
Public Comments MARCH 25TH: Please note the MyCRA application is currently not working.
Office Phone Telephone numbers
TTY Phone Toll free 1-800-665-0354
Fax 613-238-7125
Address & Map
333 Laurier Ave W
Ottawa, ON K1A 0L9
View Google Map
Physical Access Fully Accessible
Description & Services
Description (Service) Ottawa Technology Centre, 875 Heron Rd, Ottawa ON K1A 1A2, Fax 613-739-1147 * mail drop-off

Ottawa Tax Services Office, 333 Laurier Ave West, Ottawa ON K1A 0L9, Fax 613-238-7125 * mail drop-off

Income Tax Information, Canada Revenue Agency Individual Income Tax Enquiries (English): Call 1-800-959-8281. Agents are available during regular and extended service hours.

TIPS (Automated Services) : Tax Information Phone Service 1-800-267-6999. Automated phone service for individuals and businesses.

Telerefund: 1-800-959-1956 * provides information about the 2018 income tax return, as well as estimated refund amount and when the refund can be expected. Individuals should be ready to give their social insurance number, month and year of birth, and the total income entered on line 150 of their 2017 return.

Community Volunteer Income Tax Program: volunteers from a variety of backgrounds provide eligible persons with free help to complete their income tax and benefit returns * see separate record for details

File My Return: allows eligible individuals to file their income tax and benefit returns by telephone without using paper forms – individuals will be able to call a dedicated line and then answer a series of short questions in order to complete their filing and claim all available deductions, benefits and credits
Hours Telephone service hours: click here
File My Return: Mon-Sun 6 am-3 am, Feb 18th-April 30th, 2019
Areas Served Ottawa
Eligibility No restrictions * File My Return: low-income individuals; eligibility is pre-determined and eligible individuals will receive a personalized invitation letter in mid February
Application To request forms and publications, consult the Online order form

View the Ontario tax credits and benefits payment schedule on the website

For more information on File my Return, visit the website or call 1-800-959-8281
Languages English ; French
Fees None
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Legal Status (40) Federal Government
Established Not available
Funding Federal - Canada Revenue Agency
Date Updated 14 Mar 2019
Service Categories Federal Government Information Services ~ Tax Issues ; Federal Tax Collection Agencies ; General Federal Income Tax Information ; Tax Forms

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