Ottawa. City Operations

Site: Ottawa - Don Reid Dr

Service: Emergency and Protective Services - Paramedic Services

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Contact Information
Office Phone Customer Service 24 hours 613-580-4771 ; Ambulance dispatch non-emergency 613-739-1918
TTY Phone 613-580-2401
Crisis Phone 9-1-1
Fax 613-580-2464
Primary Contact Marc-Antoine Deschamps, Public Information Officer; Phone: 613-580-2424 ext 22483
Primary Executive Myles Cassidy, Chief
Address & Map
2495 Don Reid Dr
Ottawa, ON K1H 1E2
View Google Map
Physical Access Fully Accessible
Description & Services
Description (Service) Paramedics deliver medical treatment for life-threatening medical emergencies including heart attacks, strokes, respiratory and traumatic injuries * a list of locations for the Paramedic Public Access Defibrillator Program can be found at online
Hours Dispatch Centre Mon-Sun 24 hours * Administration Mon-Fri 8 am-4 pm
Areas Served Ottawa (City of)
Eligibility No restrictions
Application Call the appropriate line, whether urgent or non-urgent
Languages English ; French ; Translation services are available during emergencies.
Fees Service - fees vary ; The hospitals are responsible for billing the patient directly for all ambulance transportation * If the ambulance call is deemed unnecessary, the Ontario Health Card will not cover it and the client will have to pay the entire amount for the trip, unless a private insurance is available. * Fee assistance available for eligible clients ; assistance is provided by the Ontario Health Card.
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Social Media Facebook Facebook:
Instagram Instagram:
Twitter Twitter:
Legal Status (10) Local Government
Established 2000
Funding City / Town ; Provincial - Ministry of Health and Long-Term Care
Elections City council is elected.
Date Updated 10 Oct 2019
Service Categories Ambulance Services ; Non-Emergency Medical Transportation ; Paramedic/EMT Services

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