coronavirus  Coronavirus (COVID-19) Resources and Information

Many services listed in the Hasting Prince Edward Community Services Directory have reduced hours or are currently closed to the public. We advise that you call ahead to confirm services are open and available before attending in person.

Community Resources

Please refer to the following listings for further information:
COVID-19 Resources

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Please notify us of any temporary changes to your regular services as a result of the COVID-19 pandemic by emailing VIQ direct at with updates to your listings and/or emerging services. Please include your complete agency name and a contact person for follow up.

Nepean, Rideau and Osgoode Community Resource Centre

Site: Ottawa - Emerald Plaza

Service: Elder Abuse Response and Referral Service

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Contact Information
Office Phone 613-596-5626
Fax 613-596-1870
Primary Contact Intake Worker; Phone: 613-596-5626 ext 249
Primary Executive Sandy Wooley, Executive Director; Email:
Alternate Executive Brad Spooner, Program Manager; Phone: 613-596-5626 ext 240; Email:
Address & Map
Emerald Plaza
1547 Merivale Rd, Unit 240, 2nd Flr
Ottawa, ON K2G 4V3
View Google Map
Physical Access Fully Accessible
Description & Services
Description (Service) COVID19 (27 May 2020): Continuing to support new and existing clients with physical distancing.

Intake and assessment * individual counselling * case management * referral * linkage services to seniors dealing with physical abuse, emotional abuse, financial abuse, sexual abuse, and neglect
Hours COVID19: Mon, Wed-Fri 8:30 am-4:30 pm * Tue 8:30 am-8 pm
Areas Served Ottawa (City of)
Eligibility Anyone who is a victim of elder abuse or who is concerned about a victim of elder abuse within the City of Ottawa.
Application Individuals can speak with staff over the phone or make an appointment to meet with staff in person.
Languages English ; French
Fees None
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Social Media Facebook Facebook:
Twitter Twitter:
Legal Status (50) Non Profit
Established 1990 * Program: 2007
Funding City / Town ; Provincial ; Fundraising ; Donations - Charitable Registration Number: 121396428 RR002 ; Foundation - Ontario Trillium Foundation ; Accenture
Elections The Board of Directors is elected.
Print Material Brochures * pamphlets * information kits
Date Updated 09 Jun 2020
Service Categories Adult Protective Services ~ Older Adults ; General Crime Victim Assistance ~ Elder Abuse Victims ; Specialized Information and Referral ~ Elder Abuse Issues

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC