coronavirus  Coronavirus (COVID-19) Resources and Information

Many services listed in the Hasting Prince Edward Community Services Directory have reduced hours or are currently closed to the public. We advise that you call ahead to confirm services are open and available before attending in person.

Community Resources

Please refer to the following listings for further information:
COVID-19 Resources

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Please notify us of any temporary changes to your regular services as a result of the COVID-19 pandemic by emailing VIQ direct at with updates to your listings and/or emerging services. Please include your complete agency name and a contact person for follow up.

Champlain Local Health Integration Network

Site: Gloucester

Service: In-Home and In-School Health Care Services

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Contact Information
Public Comments Fraudulent Automated Calls to Patients: some home care patients have received fraudulent automated telephone calls informing them they would be discharged from home and community care services, but giving them the choice to purchase additional services. To report suspicious calls or e-mails, send an email to or call 613-747-6784 or 1-866-902-5446. For more information, click here
Office Phone 310-2222
Toll Free Phone 1-800-538-0520
Address & Map
4200 Labelle St, Suite 100
Ottawa, ON K1J 1J8
View Google Map
Physical Access Fully Accessible
Description & Services
Description (Service) Provides simplified access to health and social services * coordinates all admissions into long-term care facilities and complex continuing care facilities 
Referrals to services: in-home services * in-school program * services for acute and long-term clients * case management * nursing * personal support * physiotherapy * occupational therapy * speech therapy * social work * respite care * medical supplies and equipment
Hours Mon-Sun 8 am-8 pm
Areas Served Frontenac County ; Hastings County ; Lanark County ; Leeds and Grenville United Counties ; Lennox and Addington County ; Ottawa (City of) ; Prescott and Russell United Counties ; Prince Edward County ; Renfrew County ; Stormont, Dundas and Glengarry United Counties
Boundaries Renfrew County * City of Ottawa * Prescott and Russell * Stormont, Dundas and Glengarry * North Grenville * North Lanark
Eligibility People who are permanent residents of Ontario, have a valid Ontario health number, are in a condition where service can be provided safely at home or at school, have needs that cannot be met through hospital outpatient services
Application Apply directly or referral by family, friends or a health care professional
Languages English ; French
Fees None
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Legal Status (50) Non Profit
Established 1997
Funding Provincial - Ministry of Health and Long-Term Care
Print Material Pamphlets
Date Updated 20 Nov 2019
Service Categories Activities of Daily Living Assessment ; Adult In Home Respite Care ; Assistive Technology Information ; Children's In Home Respite Care ; Daily Living Aids ; General Medical Equipment/Supplies Provision ; Home Health Care ; Incontinence Supplies ; Occupational Therapy ; Palliative Care ; Personal Care ; Physical Therapy ; Rehabilitation/Habilitative Medicine Referrals ; Respite Care Registries ; Specialized Information and Referral ~ Health Issues ; Specialized Information and Referral ~ Older Adult/Aging Issues ; Speech and Language Pathology ; Student Health Programs

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC