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Alternate Name CHRC ; CHRCS ; CSC ; CV19 ; OCR ; PQCHC
Location & Accessibility
Located In Community Ottawa
Address & Map
1365 Richmond Rd, 2nd Flr
Ottawa, ON K2B 6R7
View Google Map
Intersection Richmond Rd and Carling Ave
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Free parking
Description and Services
Description (Service) COVID-19 (20 April 2020): The three food banks supported by PQCHC continue to run on modified schedule and program. Services are accessed by appointment only and available to those people living in the catchments assigned to each location: Pinecrest Terrace Community House 613-596-6703, Morrison Gardens Community 613-596-6229 and Foster Farms Community House 613-596-4866. The Health Clinic operates on appointments only.

For more details and up-to-date information, see website.

Health centre focused on family and community health

Primary Health Care:
* Medical clinic staffed by family physicians, nurse practitioners and nurses / community clinics
* Nutrition: individual and group support provided by registered dietitians
* Clean Needle Exchange / Safe Inhalation
* Diabetes Education
* Falls Prevention program
* Primary Care Outreach for Seniors
* Dental Screening
* Nursing foot care
* Lunghealth Program

Community Health:
* Community Development: advocacy, education and supports to community residents to increase involvement in the community
* Multicultural Outreach: assistance to newcomers to facilitate integration into existing services
* Health Promotion: focusing on enabling people to increase control of their health and address determinants of health
* Community House Coordination: develop and facilitate programs and outreach to five low-income housing communities, support to planning and community initiatives
* Safety and Trust: support to community leaders and training to support the development of healthy communities and address issues of concern
* Youth Programming: homework clubs, United Sisters program for girls 10-14, training, workshops and events for youth, Somali Youth leadership and skills development
* Pathways to Education: support to high school students from low-income communities to help complete high school and move on to post-secondary education: tutoring, mentoring, financial and advocacy support

PQ Employment Services:
* PQ Employment Services: bring the right people together with the resources they need to find sucess * for job seekers, employers and government programs.
* Canada Ontario Job Grant program: provides financial support to individual employers who want to purchase training for their employees

Employment Programs:
* Youth LEAD Employment Program: assists permanent resident and refugee youth between the ages of 15-29 to develop skills and experience working in Canada
* Job Track: 15 week program that provides pre-apprenticeship training in the Child Development Practitioner trade through paid placements in child care settings
* Future Builders: 15 week program that provides pre-apprenticeship training and work experience to youth with barriers to employment (aged 16-29 years) in residential construction trades (i.e. general carpentry)

Children and Family Services:
* Headstart Nursery School: subsidized preschool program
* Early ON Child and Family Centre: universal access, information and referrals for parents and caregivers with children 0 to 6, bilingual designation
* Leaping Lizards: after-school programming for children 4 to 6
* Toy Lending Libraries: educational and recreational toys
* Circle of Support: parenting support for vulnerable families – home visiting (services available in English and Arabic)
* Pre-Post Natal Programs: focus on infant care, parent education, nutrition program for high risk pregnant women
* School's Cool: school readiness program for 3 and 4 year olds

Specialized Preschool Programs:
* First Words: screening clinics and treatment for children with speech language developmental delays
* Infant Hearing: screening of all newborns born deaf or at risk of deafness
* Blind/Low Vision: intervention and consultation services for families with infants diagnosed as blind or low-vision

Mental Health:
* Assertive Community Treatment Team: support and treatment to those with severe persistent illness
* Multicultural Case Management: information, support and referrals for new Canadians with severe and persistent mental illness
* Families First: housing assistance
* System Navigation: increase client self-efficacy and autonomy
Hours COVID-19 Irregular, call or visit the website for details.
Areas Served Ottawa
Boundaries North-South: Ottawa River to Baseline Rd * East-West: Sherbourne Rd/Maitland Ave to Queensway and west to Woodroffe Ave to Bayshore area * communities of Nepean, Rideau, Osgoode and Manotick serviced by South Nepean Community Health Centre
Eligibility No restrictions
Application Walk in services no longer available * call for an appointment 
To find which Community Health and Resource Centre serves a specific area, click here.
Languages English ; French - only in designated programs ; Interpretive Services
Fees None
Service Categories Abuse/Violence Related Support Groups ~ Abused Women ; Abuse/Violence Related Support Groups ~ Children of Abused Women/Men ; Assertive Community Treatment ~ Chronic/Severe Mental Illness ; Baby Clothing ; Breastfeeding Support Programs ; Drop In Centres for People at Risk ; Early Intervention for Children with Disabilities/Delays ~ Hearing Loss ; Early Literacy Development Programs ; Eviction Prevention Legal Assistance ; Family Support Centres/Outreach ; Formula/Baby Food ; General Expectant/New Parent Assistance ; Hearing Screening ~ Infants/Toddlers ; Homework Help Programs ; Housing Advocacy Groups ; Immigrant/Refugee Employment Programs ~ Youth ; In Person Crisis Intervention ; Juvenile Delinquency Prevention ; Landlord/Tenant Dispute Resolution ; Leadership Development ~ Adolescents ; Needle Exchange/Distribution Programs ; Newcomer Settlement Services ; Nutrition Education ~ Pregnant Women ; Outreach Programs ~ Chronic/Severe Mental Illness ; Parent Support Groups ~ Middle East Community ; Parent Support Groups ~ Somali Community ; Parent/Child Activity Groups ~ LGBTQ2+ Parents ; Parenting Skills Classes ; Peer to Peer Networking ~ Girls ; Physical Activity and Fitness Education/Promotion ~ Children ; Preschools ; Psychiatric Case Management ~ Immigrants (Canada) ~ Chronic/Severe Mental Illness ; Special Education Classes/Centres ; Speech and Language Pathology ~ Communication Impairments ~ Children and Youth With Disabilities ; Spouse/Intimate Partner Abuse Counselling ; Toy Libraries/Toy Loan Programs ; Utility Assistance ; Well Baby Drop In Centres ; Youth Employment Programs
Waiting List Not for most programs
Contact Information
Office Phone Administration 613-820-4922 ; Medical Clinic 613-820-2001
Toll Free Phone Infant Hearing Program 1-866-432-7447
Fax Administration 613-288-3407 ; Medical Clinic 613-820-2006
Social Media Facebook Twitter YouTube
Volunteer Coordinator Kristy Taylor, Coordinator of Volunteers and Students; Phone: 613-820-4922 ext 3452; Email:
Primary Executive Christopher McIntosh, Chief Executive Officer; Email:
Other Details
Established 1979
Funding City / Town ; Provincial - Ministry of Health and Long-Term Care * Champlain Local Health Integration Network ; Federal ; Donations - Charitable Registration Number: 130572407 RR0001
Elections The Board of Directors is elected.
Resources Website
Accreditation Yes, by Community Organizational Health Inc. * Member of the Association of Ontario Health Centres

Agency Overview

Services at this Location

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