coronavirus  Coronavirus (COVID-19) Resources and Information

Many services listed in the Hasting Prince Edward Community Services Directory have reduced hours or are currently closed to the public. We advise that you call ahead to confirm services are open and available before attending in person.

Community Resources

Please refer to the following listings for further information:
COVID-19 Resources

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Contact Information
Office Phone Medical services 613-737-4809 ; General inquiries 613-737-5115
After Hours Phone 613-239-4070
Fax 613-739-3723
Primary Contact Beate Evans, Clinical Coordinator; Phone: 613-612-7177; Email:
Alternate Contact Ana Mercedes-Guerra, Counsellor / Clinical Supervisor for Social Services; Phone: 613-737-7195 ext 2405 * 613-737-7195 ext 2348; Fax: 613-739-8199; Email:
Volunteer Coordinator Sandra Morrison, Volunteer Coordinator; Phone: 613-737-7195 ext 2294; Fax: 613-739-8199; Email:
Primary Executive Kelli Tonner, Executive Director; Phone: 613-737-7195 ext 2407; Email:
Address & Map
1355 Bank St, Suite 600
Ottawa, ON K1H 8K7
View Google Map
Physical Access Fully Accessible
Description & Services
Description (Service) Note (20 Mar 2020) Call the Centre at 613-737-5115 before attending. Many of the programs and services are currently suspended or changed to phone appointments until further notice. 
Integrated health and social services * team includes family physicians, nurse practitioners, clinical nurses, mental health counsellors, health educators, foot care nurse, nutritionists and chiropodist, anonymous human immunodeficiency virus (HIV) walk-in clinic, SITE clean needle and syringe service
Hours Mon 8 am-6 pm, Tue 8 am-8 pm, Wed 9 am-8 pm, Thu-Fri 9 am-5 pm * on-call service available to registered clients Mon-Sun 24 hours 
Anonymous HIV Walk-in Mon-Fri 1 pm-2:30 pm
Areas Served Ottawa (City of)
Boundaries North-South: Rideau River, Industrial Ave and Innes Rd to Hunt Club Rd * East-West: Highway 417 to Bank St and Sawmill Creek Cres
Eligibility Persons living in the area served. Call for more information.
Application Call for information or to schedule an appointment * registered clients with urgent care issues may call for same day or next day appointment 
To find which Community Health and Resource Centre serves a specific area, click here.
Languages English ; French ; American Sign Language (ASL) ; Arabic ; Nepali ; Somali ; Spanish ; Interpretive Services
Fees Service - unregistered foot care clients: $20 per visit (2020) ; None - primary care services
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Other Details
Social Media Facebook Facebook:
Twitter Twitter:
Legal Status (50) Non Profit
Established 1973
Funding Provincial - Ministry of Health * Ministry of Long-Term Care * Champlain Local Health Integration Network ; Donations - Charitable Registration Number: 133465310 RR0001
Elections The Board of Directors is elected at the Annual General Meeting in September.
Date Updated 10 Mar 2020
Service Categories Breastfeeding Support Programs ; Community Health Centres ; Disease/Disability Information ; Health/Disability Related Counselling ; HIV Testing ; Needle Exchange/Distribution Programs ; Podiatry/Foot Care ; Postpartum Care ; Prenatal Care ; Wellness Programs

For Information on non-emergency social service programs contact 211 available to answer your questions 24 hours a day, 7 days a week. Data provided by Volunteer & Information Quinte 613-969-8862.

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC